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Editorial It's funny.  Laugh.

Joel Rants About Resumes 1010

rbrandis writes "Mr. Spolsky's latest rant is about writing a resume that will be read "Please do not use cover letters that you copied out of a book. If you write 'I understand the position also requires a candidate who is team- and detail-oriented, works well under pressure, and is able to deal with people in departments throughout the firm' then at best people will think you're a bullshit artist and at worst they will think that you were not born with the part of the brain that allows you to form your own thoughts and ideas.""
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Joel Rants About Resumes

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  • by Anonymous Coward on Monday January 26, 2004 @11:32AM (#8088587)
    Maybe the problem is that after sending out 6000 resumes and cover letters only to receive rejects letters from about 40% while being completely ignored by the rest has led me to believe that spending a great deal of time on each application/resume/cover letter I send out for Yet Another Job Opening would consume an amount of time equivelent to a full-time job? The amount of time I spend on a resume/cover letter package depends on how much I want the job. If it's a job I would use just to pay the bills, I e-mail it to you. If it's my dream job that I have no chance in hell at every getting, I send it out printed on cotten with a calogne-laced envelope.

    But thanks for "keeping my resume on file" anyway...
    • A cologne-laced envelope isn't a good idea. I myself am allergic to many perfumes, as are most members on both sides of my family. I also have known a number of other people who are allergic to perfume outside of my family. The last thing you want is for your resume to cause an allergic reaction in the resume reader. Also bear in mind that a cologne you may personly like may not be one that the reviewer will like.
      • by Saeed al-Sahaf ( 665390 ) on Monday January 26, 2004 @11:51AM (#8088829) Homepage
        A cologne-laced envelope

        Humor Challenged. But don't worry, you'll go far in Management...

      • by MillionthMonkey ( 240664 ) on Monday January 26, 2004 @12:25PM (#8089334)
        I myself am allergic to many perfumes, as are most members on both sides of my family.

        Sending a perfumed resume is never a good idea. Many possible employers are allergic to perfumes. It's the perogative of the smart job-hunter to find a substance with a strong, memorable odor that nobody is allergic to and that will create a strong impression. This also must be cheap and easy to obtain on a job-seeker's limited budget, since you may be sending it to many people.

        Once you have succeeded in filling a small cardboard box with such a material, print multiple copies of your resume and tape these to the box, covering it. Set the box on the employer's doorstep, light it on fire, and run away. This is a sure way for your resume to garner some attention.

    • Another batch? Yes! (Score:5, Interesting)

      by medscaper ( 238068 ) on Monday January 26, 2004 @11:42AM (#8088719) Homepage
      From the article : Don't apply for too many jobs. I don't think there's ever a reason to apply for more than three or four jobs at a time. Resumespam, or any sign that you're applying for 100 jobs, just makes you look desperate which makes you look unqualified.

      Gees. I gotta disagree, here.

      First of all, what does my prospective employer have to do with what other positions I apply for?

      And second, I think that shows a sign of determination and, in these times, you seem to need just that to get a job. Gone are the "one phone call to the recruiter" days of finding 50 job offers. In fact, my last recruiter called ME a few months ago looking for a position for herself...

      Go ahead, apply for every job THAT YOU'RE QUALIFIED FOR, and sort through the results yourself. Get out, get noticed. If your prospective employer thinks you should sit around on your ass and pretend that you're qualified and live off of Ramen and potatos for months while you wait, then you probably don't want to work for him.

      • by IANAAC ( 692242 ) on Monday January 26, 2004 @11:53AM (#8088857)
        Go ahead, apply for every job THAT YOU'RE QUALIFIED FOR, and sort through the results yourself.

        I don't think you're disagreeing all that much, really. If you're sending out 100+ resumes a day THAT YOU'RE QUALIFIED FOR, then you should have NO trouble finding a job, determination or not.

        If, on the other hand, you're sending out 100+ resumes to places you're not qualified for, all you're doing is wasting everybody's time, yours included.

      • by gorfie ( 700458 )
        It's the generic resume/cover letter that is often the result of such a job search that can hurt you. If you can custom craft resumes and cover letters for 100 positions a month, then go for it. If you have a single "catch-all" resume and cover letter, then the recruiting staff will weed you out with the other 500 generic applications they receive.

        Personally, I created 5 resumes and cover letters for specific positions, and then I looked for those positions online and slightly altered my resumes and cov
      • Re: (Score:3, Insightful)

        Comment removed based on user account deletion
    • Your prospects might improve substantially if you paid some attention to spelling, grammar, and composition.
      If what you're sending out reads anything like what you just posted here, it's not at all amazing you're getting consistently shit-canned.
    • by Hawkins ( 219795 ) on Monday January 26, 2004 @11:43AM (#8088723)
      If it's my dream job that I have no chance in hell at every getting, I send it out printed on cotten with a calogne-laced envelope.

      According to Joel's article, there's two reasons why he wouldn't consider you for a job if you did that. First:

      If you don't have the right qualifications, don't apply for the job. When the job listing says "summer intern," don't ask for a full time job. You're not going to get it and you're just going to waste your time. (It won't count against you in the future, of course, because your original application was deleted so quickly I'll have no memory of you when we do get a full time opening and you apply for it.)

      And second:

      Study the directions that are given for how to apply. They are there for a reason. For example our website instructs you to send a resume to jobs@fogcreek.com. This goes into an email folder which we go through to find good candidates. If you think for some reason that your resume will get more attention if you print it out and send it through the mail, that you'll "stand out" somehow, disabuse yourself of that notion. Paper resumes can't get into the email folder we're using to keep track of applicants unless we scan them in, and, you know what? The scanner is right next to the shredder in my office and the shredder is easier to use.

      I've known career counselors that have told me to do the same things you've described, but I have to admit Joel is making a lot of sense here. His company runs on very few employees, and he's always been extremely selective, so perhaps his hiring process is not the norm. However, in these times when every employer is getting hundreds of resumes for even the lowliest position, they can afford to be every bit as selective (some might say arbitrary) in their hiring processes.

      Let the content of your resume do the talking, not the presentation. Follow the instructions the employer gives for applying, and proofread your application several times for clarity and spelling. Beyond that, there's not much you could that that would serve any purpose beyond annoying a potential employer. IANAHM, though. Just a schmuck who recently landed a job.


      • Instead of bringing in candidates and quizzing them with stock questions to find out how bright they are, make the world's hardest instructions for applying and then just bring in the ones who follow them. I see a lot of people who are incapable of reading and following directions and I believe that they generally are not good employees, so it seems like a fair part of the selection process.

    • by Saeed al-Sahaf ( 665390 ) on Monday January 26, 2004 @11:47AM (#8088787) Homepage
      Yes. And these same hiring authorities are the ones asking for 15 years of "enterprise" level Java, C++, Python, and .NET (!) experience, Win2000 Server, IIS, Exchange Server, ISA Server, Blew, Blew, Blew... And all this for Junior Software Developer...

      So, it's amazing this skill set is not available, because now they'll have to export the job offshore where apparently all the IT workers have this skill set.

      Honestly, I'm surprised people look at cover letters at all, it's all fluff anyway.

      • Actually, I see many job postings where they ask for some experience like the list above but then end with 0-3 years of experience required.

        Sometimes I think the real purpose of such postings is to be able to show that they can't find any qualified people in the US.
    • by exp(pi*sqrt(163)) ( 613870 ) on Monday January 26, 2004 @11:59AM (#8088966) Journal
      ...after sending out 6000 resumes and cover letters...
      ...most people realize that it's time to consider a slightly different career.
  • And if... (Score:3, Funny)

    by Sanity ( 1431 ) * on Monday January 26, 2004 @11:33AM (#8088598) Homepage Journal
    ...you find yourself even *thinking* of using the word "proactive" - just give up now.
  • by account_deleted ( 4530225 ) on Monday January 26, 2004 @11:33AM (#8088602)
    Comment removed based on user account deletion
    • by ergo98 ( 9391 ) on Monday January 26, 2004 @11:44AM (#8088738) Homepage Journal
      Joel, as I'm sure you know, was one of the technical guys behind VBA in Excel, along with some other fairly big projects. He apparently made enough money from these gigs that he went off and started his own company [fogcreek.com], initially focusing on consulting (at the most unfortunate time to be in consulting...), and then moving into shrink wrap software. Apparently they're doing okay as they recently moved into a pretty impressive new office [joelonsoftware.com], still in swanky (and expensive) New York City.

      Joel is a big advocate of treating developers well, and is respected for generally being pragmatic and insightful, with a humorous writing style that is informative while remaining entertaining. On the flip side, a couple of his recent posts have been blatant quid-pro-quos with some friends of his, and he's selling out a bit with the Programmer's Paradise gig.

  • Deal (Score:5, Interesting)

    by onyxruby ( 118189 ) <onyxruby@ c o m c a s t . net> on Monday January 26, 2004 @11:34AM (#8088603)
    Deal, no more generic bullshit answers. Now when to the bullshit questions and requirements stop? I've seen job requirements that required experience in products less than a week old (W2K3 Server), and bullshit questions like "what is your greatest weakness". Cut it all out, sounds great to me.

    • Re:Deal (Score:5, Insightful)

      by hendridm ( 302246 ) on Monday January 26, 2004 @11:44AM (#8088742) Homepage

      > and bullshit questions like "what is your greatest weakness".

      +1 Insightful. If you don't want me to play your interview like a game, then don't make it a game. Questions like that only test my ability to study and come up with my best material before an interview. Is that what you really want, or do you want honest answers? A question like that is like your wife asking you, "Does this dress make me look fat?" The answer can only be honest if it's the truth, otherwise you must lie. If it's a sales position and you want to test my ability to bullshit smoothly, that's fine I suppose.

      While I'm ranting, what's with filling out "applications". If I'm applying for a sysadmin or programmer position, you have my resume. It details everything I'm required to copy onto your damn 6 page, small type, not-enough-room, non-online-pen-online-sore-fingers application. I will fill out a life history and anything else you want if you are actually interested in me, but don't make me fill out a phonebook before I'm even issued a first interview.

      And what does it matter what high school I attended? I haven't been near that town since I went to college. Who cares where I went to high school?!? It's not like I had much of a choice in the matter. And don't put a 3"x1" space and expect me to write "School Name, Address, and Phone Number" on it. Otherwise, make it an online application so you can easily change the font to 3pt when you print it out.

      • Re:Deal (Score:4, Insightful)

        by Abcd1234 ( 188840 ) on Monday January 26, 2004 @01:04PM (#8089884) Homepage
        and bullshit questions like "what is your greatest weakness".

        +1 Insightful. If you don't want me to play your interview like a game, then don't make it a game.


        -1 Missing The Point. A question like this isn't intended to force you to bullshit. What it does is force the candidate to (hopefully) be honest and own up to a weakness about themselves. A good answer to this question indicates 1) honesty (duh), and 2) self-awareness. The value of the first quality is, I think, self-explanatory. The second should be pretty obvious, too: someone who is self-aware is capable of improving themselves.

        What this question is NOT meant to do is force you to eliminate yourself from the running. I, as an interviewer, don't intend to use your answer as a direct reason to eliminate you. Rather, your answer will help to assess your character (is this person willing to own up to their inadequacies? Are they self-aware enough to understand what their flaws are? Do they have a desire to improve themselves? etc).
      • by frenetic3 ( 166950 ) * <houstonNO@SPAMalum.mit.edu> on Monday January 26, 2004 @04:06PM (#8092403) Homepage Journal
        (N.B. I interviewed candidates for tech jobs at a startup. With companies with a large HR dept, the experience may be slightly different.)

        Applications are great, from an employer's perspective.

        If you've ever put up a job posting in any kind of public space/forum/job site, you would know that you will start getting flooded with absolute shit resumes that don't match and by desperate people cutting pasting and clicking send. (I've even seen candidates put up autoresponders to job posting sites.. no shit.)

        An application, besides the marginal advantages that other respondents have already pointed out, tells me that 1) you've at least read the fucking post and what we're looking for 2) are not just some jerkoff spamming any job posting he sees and that you 3) will at spend ten minutes actually CONSIDERING and THINKING what you're about to apply for, since reading your resume and phone screening/interview will definitely take up (i.e. waste) a lot of my time (and conversely, if you can't be bothered to fill out a 10 minute app, you're not going to do very good work on the job.)

        BostonWorks let me put up 3 simple 'interview questions' beforehand -- loved that feature -- and I made them have easy 2 sentence max responses. It was amazing how many people submitted blank responses or how many I could screen just from reading their absolutely braindead replies. It was GREAT.

        And finally, enough people will apply that frankly I only need to consider those who submit a thoughtful, properly formatted app.

        I agree though that it wastes time on both ends, which sucks. But realize the root cause, which sucks more; the whole process stems from the fact that you need some way of putting up enough barriers to entry to keep obviously unqualified idiots from wasting your time.

        -fren
    • Re:Deal (Score:4, Interesting)

      by jc42 ( 318812 ) on Monday January 26, 2004 @12:38PM (#8089545) Homepage Journal
      bullshit questions like "what is your greatest weakness"

      Well, I've always given an answer like "I have a tendency to give straightforward, detailed, techically answers to people who are really looking for vague management or marketing answers."

      They never do get it.

    • Re:Deal (Score:5, Interesting)

      by gad_zuki! ( 70830 ) on Monday January 26, 2004 @12:40PM (#8089586)
      >Now when to the bullshit questions and requirements stop?

      Well put. The Resume/Interview process is like this leftover from when you always called anyone above you 'Sir' and tried to avoid making eye-contact. The workplace has gotten a bit more egalitarian since the 50s, yet the hiring process hasn't.

      There are classes, seminars, books etc if not a whole industry giving out these simple pieces of advice on 'how to get a job' but in real life its often much more of an art than it is a science. Some of the advice in this thread is just silly like 'don't use a template.' Do you really want to hire someone whose so compulsive-obsessive about the 'look and feel' of his resume that he'll make a special formatted one just for every application, especially when applying to dozens of jobs? Yeah, that's the guy you want developing software when the deadline approaches. "But I can't get these buttons to FEEL right!" Hey, you hired him knowing how he was.

      The worst part is the traditional advice is useless in a world where your resume gets imported into a database and HR simply does searches when looking to fill a position. I doubt your helvecta fonts and tables will do you much good when its been transfered to ascii on some wacky web interface for the HR people.

      The more I read in this thread, the more I realize why my co-workers tend to be idiots. If all it takes to get a job is a clean suit and a fancy formatted resume, well no wonder there's so much incompetence. Arguably, the people who put off the 'best vibes' are high-level social engineers who also will use those skills to do as little work as possible, play on the guilt of others, etc.
  • by junkymailbox ( 731309 ) * on Monday January 26, 2004 @11:34AM (#8088607)
    There was a guy that applied for a programming job. He wrote on his resume that he knew C++ and C since he heard about those classes in college. So naturally he figured that there must also be C+ language and wrote it into his resume. The HR looked at his resume and lo and behold .. he was hired.
    • by medscaper ( 238068 ) on Monday January 26, 2004 @11:45AM (#8088749) Homepage
      The HR looked at his resume and lo and behold .. he was hired.

      Hired for what?

      Oh, I get it. Deceit and stupidity...must have been an HR position!

    • by halftrack ( 454203 ) <jonkje@gmailCOBOL.com minus language> on Monday January 26, 2004 @12:03PM (#8089020) Homepage
      Maybe he was hired by a CS guy who actually knew that C+ is a programming language and that anyone that knows something as exotic as C+ must be quite a hacker.

      I've heard about it from section 1.4 (p10) of Bjarne Stroustup's "The C++ Programming language, Third edition." Furthermore it is briefly mentioned here [softcatala.org] and here [cc.or.us] (with an unreliable account of the evolution of c++ which according to Stroustrup is unrelated to C+.)
    • by shayne321 ( 106803 ) on Monday January 26, 2004 @02:06PM (#8090840) Homepage Journal

      There was a guy that applied for a programming job. He wrote on his resume that he knew C++ and C since he heard about those classes in college. So naturally he figured that there must also be C+ language and wrote it into his resume. The HR looked at his resume and lo and behold .. he was hired.

      Heh, that reminds me of one of the funniest resumes I've seen. At my first sysadmin job, a mom and pop startup ISP during the initial phase of the dot com explosion, one of the owners started getting sketchy as the mom and pop ISPs started going under or being aquired. At night he would send out resumes from the support PCs (using support@thisisp.com as his return email address). Every morning we would come in and find "thank you John Smith for submitting your resume" and an attached copy of his resume. In addition to the ridiculous salary requirements (over $1 million) and poor spelling and grammar, he'd list C, C++, VB, VB++, Java, Java++ and add a ++ to everything other language he had heard of just to be thorough. Needless to say right after that most of us left the company, and not long after they went under.

  • Conform and obey (Score:4, Insightful)

    by ]ix[ ( 32472 ) on Monday January 26, 2004 @11:35AM (#8088623)
    Sometimes they do look for a conformist that will work hard and implement company policy without asking to many questions. In those cases a well written and not to bold resume/CV could help. Unfortunately you dont have much chance of knowing that until after the interview.

  • by Godeke ( 32895 ) * on Monday January 26, 2004 @11:36AM (#8088636)
    Having been responsible for the interview process, I have to agree with 95% of Joel's comments. I also used e-mail as the principal method of communication, because it allowed me to drag and drop organize an otherwise unruly pile of paper.

    While I never saw an application that said "hire me d00d" from Yahoo, as he seems to be quoting, I saw some pretty awful stuff. The fact of the matter is most jobs will generate far more interest in the position than it is possible to interview through, so a good resume is your only hope of getting to the phone interview in my book.

    In my experience, 50% of all applications (or more) are either:
    a) Unqualified: why are you wasting your time? If I ask for C++ experience, your VB skills are probably not going to help debug the memory leaks you create.
    b) Illiterate: I'm a poor speller too, but I found "spell check" and a proofreader, why can't you?
    c) Inflexable: my favorite category. "I work from home in California, and telecommute" isn't going to fill position in southern Arizona. I was shocked by the quantity of these in 1999, heyday of stupid applications.

    I do however make some allowances for international applicants. Some of my best finds were people with 80% command of English, but 100% command of C++, architecture and design. I'm willing to work with a language barrier, so I thought he was a bit agressive in that area.
    • by Stalus ( 646102 ) on Monday January 26, 2004 @12:40PM (#8089596)

      If I ask for C++ experience, your VB skills are probably not going to help debug the memory leaks you create.

      These sorts of requirements have always been silly to me - mostly because I attended a good school. A lot of computer science departments realize that the language that is in style changes, so they teach a good amount of theory, rather than specific languages. What this means is that their students can basically pick up a new language by grabbing and book and be useful in a day or two - and be proficient in probably a week or two. Granted, having VB as a first language likely means it's not one of these kinds of people :P

      By basing hiring decisions based on specific languages and not the background needed to pick up a new language, companies may be missing out on potentially better employees - those that are flexible enough to still function if say someone were to decide that everything needs to be rewritten in java 6 months down the line. I'll admit that identifying these kinds of people may be difficult.

      Perhaps companies should be a little more general about what they want rather than specific programming languages and start asking for conceptual skills. "Must have experience with an object-oriented language, memory management, traversing tree and graph-like data structures. Specific familiarity with C++ and HTML a plus." or "Must have experience with a write-only scripting language" which we all know refers to Perl :P

      • naive (Score:4, Insightful)

        by ajagci ( 737734 ) on Monday January 26, 2004 @02:40PM (#8091334)
        A lot of computer science departments realize that the language that is in style changes, so they teach a good amount of theory, rather than specific languages. What this means is that their students can basically pick up a new language by grabbing and book and be useful in a day or two

        You won't be "useful in a day or two" in C or C++ if you have never dealt with pointers or manual memory management before. But even if you have, C and C++ have enough pitfalls and obscure corners that you really have to spend years learning them.

        And the same is true about many other languages. And, in addition to the languages themselves, you have to know their APIs in order to be productive.

        A CS degree gives you CS skills. CS skills are not the same as commercial programming skills, much as you may not want to believe that.
  • Resumes (Score:5, Informative)

    by ackthpt ( 218170 ) * on Monday January 26, 2004 @11:37AM (#8088650) Homepage Journal

    Do not lie. Lies are eventually revealed, you waste your time and theirs.

    Keep it to what's current and to the subject.

    Make it readable and non-technical. It's going to be screened by HR people, they're typically really bad with technical details.

    Keep a text copy, some people want to receive resumes through horrible web interfaces.

    Nobody gives a crap about your hobbies, unless then involve lots of theft of past employers property, in which case they'll appreciate your candor.

    • Hobbies (Score:5, Funny)

      by Tim Ward ( 514198 ) on Monday January 26, 2004 @12:01PM (#8088994) Homepage
      Nobody gives a crap about your hobbies

      Not quite ... one lady wrote such a long detailed list of her hobbies that we wondered how on earth she could ever find any time to do any work ... so we didn't interview her. So, that section of her CV was useful to us.
    • Re:Resumes (Score:5, Interesting)

      by Daniel Boisvert ( 143499 ) on Monday January 26, 2004 @01:21PM (#8090205)
      Nobody gives a crap about your hobbies

      I've had Firewalking listed in my 3-line Outside Interests section for some time now, and it invariably sparks conversation during the interviews. I'll grant that the HR folks don't generally notice it, but I have yet to see a hiring manager who didn't. That seems to be one of those resume tidbits that gets around the office before your first day, too, and in my mind anything that gets your name around the office without making you look like *too* much of an idiot is a good thing. =)

      Dan
  • by nsxdavid ( 254126 ) * <.dw. .at. .play.net.> on Monday January 26, 2004 @11:37AM (#8088651) Homepage
    It is amazing how poor most resume submissions are. They follow the common pattern, but in doing so manage to not stand out at all.

    For example, people applying for art positions (like 3D artist) will send a resume but not a portfolio. What's up with that? I could not care less where they went to school, I only care what they can do.

    The cover letter is by far the most import thing in most instances. It needs to say what the applicant is capable of. What they have done that is similar. And why they want to work for the company in question (which they should show some clue about).

    Don't use "Resume Writer 2.0", just sit down and write something intelligent. Put yourself in the frame of mind of the person who has to wade through the huge influx of job seekers. Think about you would want to see in a resume/cover letter.
  • HR Departments (Score:5, Insightful)

    by Daen Kolarin ( 743947 ) on Monday January 26, 2004 @11:38AM (#8088661)
    Joel's comments may be applicable when applying straight to a person within a dept. But unfortunately for many companies, the resumes are sent through HR first.

    The HR people usually don't know the tecnical details about a job all that well, so they filter based on presense of Buzzwords (or so it seems a lot of the time). If you don't put the admittadly moronic "detail oriented, forward-thinking, team player" in your resume, it may not even get to the person who can actually understand what is written on the resume!

    Of course this only applies to technical positions. If you are applying to a job that only asks for MS OFFICE skills, HR can probably figure it out.
  • by trickycamel ( 696375 ) on Monday January 26, 2004 @11:38AM (#8088664)
    So after several pages of bashing pretty much each and every applicant and resume they ever had, the little note at the bottom says (emphasis mine):

    Are you a student looking for a great job next summer? Fog Creek Software, a small and friendly startup in New York City, offers summer internships in software development for Computer Science students.

    Oh the irony...
  • by frenetic3 ( 166950 ) * <houstonNO@SPAMalum.mit.edu> on Monday January 26, 2004 @11:39AM (#8088672) Homepage Journal
    being slashdot, i'm sure a bunch of fellow it/dev hiring managers have seen some funny shit...

    how many people have seen emails like this? they always crack me up:

    Dear Mr. Peter McDermott ,


    I saw your recent job posting and think i would be an excellent fit for Linux (Full-time) Administrator/Sysadmin . I am a very hard worker and a quick learner. My experience with IIS and ASP is extensive... ...
    of course, there was no peter mcdermott at our company, nor did our jobs@ email have any name linked to it. the jackass forgot to remove it when he cut and pasted from some other job posting response.

    in the words of strongbad...DELETED!

    anyone else's gag reflex triggered whenever getting an email beginning with Dear Sir/Madam from @yahoo.com?

    *sigh*

    -fren

  • doing it right (Score:5, Insightful)

    by emilymildew ( 646109 ) on Monday January 26, 2004 @11:39AM (#8088678) Homepage
    This is exactly why people correct other people's English mistakes. If you aren't using it correctly when you are in casual conversation (or casual correspondence, as the case may be), you might not use it correctly when it actually matters.

    Sure, he understands what you mean if you write "i m interested in your job," but if you don't have the patience or care to make even that one sentence cover letter correct, why on earth would an employer want to take a chance on you?

    I'm done apologizing for wanting people to speak and spell and use English correctly. For most of you, this is your native language! Why is it shameful to want to speak it correctly?

    (I probably made some grammar errors in there. I'm SURE I did, and I'm sure someone will pounce on them. I proofread this, and I have spellcheck running, and I have a pretty decent working knowledge of grammar in English, so, you know, I'm trying.)
    • Plural possessive should be spelled " peoples' ".

      Sorry, I had to do it. =)

      Other than that, looks good. And yes, I know my period is outside my quotes. I know it's not the rule, but the rule is stupid, and I don't follow it in informal correspondence.

      On a slightly related note, I'm starting to think that I should look into getting a job in the IT publishing industry. Almost every computer book I buy nowadays is positively littered with spelling errors, typos, and poor grammar. I understand that the geek a
      • Re:doing it right (Score:4, Informative)

        by The Only Druid ( 587299 ) on Monday January 26, 2004 @01:02PM (#8089859)
        Actually, you're mistaken. If you're referring to the possessed object[s] of several individuals, it would be "people's", whereas if you're referring to the possessed object[s] of several groups of individuals, it would be "peoples'". The distintion is this: "people" means a collection of individuals, whereas "peoples" means a collection of several groups that would be identified as a "people".

        As for periods/commas/etc. and whether they should be inside quotes, its a convention and not a rule: according to American MLA format, punctuation occurs always within quote marks, whereas Australian and European equivalents require the punctuation to be outside the quote marks. I personally employ the Australian convention both because of my time spent there, and because I think it more accurately reflects the verbal structure of the language.
  • by toupsie ( 88295 ) on Monday January 26, 2004 @11:39AM (#8088680) Homepage
    A resume never gets you a job, only an interview. If you get a job based on a resume alone, I would be very wary of the business.

    Also spell check and let an unemployed English major review it.

  • by Fortunato_NC ( 736786 ) <verlinh75.msn@com> on Monday January 26, 2004 @11:40AM (#8088691) Homepage Journal
    I hire a lot of interns every semester, so I see a lot of resumes. If you're applying for a position, and know for a fact that a lot of people from your school will be applying to the same position, don't use the resume template provided by the career services office unaltered. Your resume cannot possibly stand out from the others if it looks the same as everyone else's.

    Same thing goes for Word's resume wizard. You can use it to get started, but if you stick completely with its format, your resume is going to look just like everyone else's. You and your work experience are different, your resume should reflect that.

    Don't be afraid to take risks. One of the best resumes I've seen used color and graphics - it was definitely eye catching, and it worked, because when I called the young man back, he'd already accepted an internship somewhere else!

  • by jc42 ( 318812 ) on Monday January 26, 2004 @11:40AM (#8088696) Homepage Journal
    Buzzwords. Acronyms. Keywords.

    In anything much bigger than a 2-person shop these days, resumes pretty much just go unread into a database. They are only seen by a human if they match a retrieval request. For that to happen, you have to have the keywords that the hiring manager typed.

    The rest doesn't much matter. If a retrieval doesn't match your resume, it will never be retrieved, and will never be read by a human.

    One thing still missing from the databases: They need information on how long a given acronym, uh, I mean product, has been out. This would cut down on managers looking for five years experience on something that was released less than a year ago.

  • by osullish ( 586626 ) <osullishNO@SPAMgmail.com> on Monday January 26, 2004 @11:41AM (#8088697)
    "Avoid employing unlucky people - throw half of the pile of CVs in the bin without reading them."
  • While I understand (Score:3, Insightful)

    by Cleon ( 471197 ) <cleon42@ya[ ].com ['hoo' in gap]> on Monday January 26, 2004 @11:41AM (#8088702) Homepage
    While I understand his frustrations, the reality is that there are a lot of people--*especially* a lot of techies--out there looking for work. And spending the time/energy to develop a complete narrative cover letter for each position you send your resume to is simply time prohibitive.

    I'm willing to bet that 99% of people who are looking for work right now are taking a "shotgun" approach. This isn't the *best* way to get your resume out, but it is the quickest. And if you're looking to get your foot in the same door as several hundred others, speed counts. As does as much exposure as possible--hoping that somewhere, somehow, your resume will generate interest.

    Ultimately, the best way to generate interest is to carefully research the company you're submitting to, the position, check for networking opportunities (very important!), etc. But this isn't always practical--and it's tough to tell how much extra attention that will generate. From the job seeker's standpoint, sometimes "shotgun" is the most practical, even if it doesn't generate as much interest each time it's sent out.
    • by DaRat ( 678130 ) *
      "While I understand his frustrations, the reality is that there are a lot of people--*especially* a lot of techies--out there looking for work. And spending the time/energy to develop a complete narrative cover letter for each position you send your resume to is simply time prohibitive."

      What else are the unemployed techies doing? And, the people receiving the resumes are also receiving a ton of resume-cover letter combos. Do you want to rely on luck (shotgun) or a targetted effort (sniper rifle)?

  • by wytcld ( 179112 ) on Monday January 26, 2004 @11:42AM (#8088718) Homepage
    If only the Democratic candidates had resumes better than:

    * Demonstrated leadership capabilities
    * Against special interests
    * For the middle class

    On the other hand, maybe those writing tech resumes could learn from the politicians and insert a few lines trashing the other applicants?
  • by eples ( 239989 ) * on Monday January 26, 2004 @11:43AM (#8088727)
    Joel - in all fairness this *is* a summer internship you are receiving resumes for. These people haven't got a great deal of experience - the fact that they put time into writing a halfway decent cover letter should be a positive thing, not a reason to chuck their potentially good resume in the trash.

    Or maybe teamwork and being detail oriented are both bad attributes for a software engineer?
  • by GGardner ( 97375 ) on Monday January 26, 2004 @11:45AM (#8088760)
    Joel's rant seems fair enough, but let's look at the other side of the process.

    Again and again, I see job positions for which the applicant is asked to submit a resume via a textbox in a web form. Usually, no mention is given of what format is allowed (Plain ASCII? HTML? PDF? Tex?), so one pretty much has to assume least-common denominator, and submit in ASCII. Then, one has to pray to the line-width gods that the end product (printed out? online?) will not look too horrible compared to what you just put in.

    So, for those on the other side of the table, can you please implement a simple web-file-upload protocol, and tell us what format you like?

  • key learning (Score:3, Insightful)

    by holy_smoke ( 694875 ) on Monday January 26, 2004 @11:46AM (#8088765)
    "...here's what I do with the resumes: I make three piles: Good, OK, and Bad. I give the same resumes to Michael and he does the same thing. There are always enough people that we both put in the Good pile that those are really the only people that stand a chance. In principle if we can't find enough people we like that we both rated as "good" we would consider some people who got Good/OK, but in practice this has never happened."

    After my (1st) layoff, I attended a resume seminar paid for by the company. The speaker mentioned this one principle: That your resume was a tool to get the company to interview you. Not only were qualifications important, but your resume had to communicate that you were interesting or unique in some way - the point of the latter being that it would brand your resume into their minds and guarantee you an interview.

    If X number of people all have basically the same qualifications and skills, and they all have decent looking resumes, the separating factor then becomes personality or uniqueness (something that would say "hey this guy would make a cool and interesting co-worker/subordinate).

  • Objective ? (Score:5, Insightful)

    by psycho_tinman ( 313601 ) on Monday January 26, 2004 @11:46AM (#8088769) Journal

    Its very difficult to be objective and to find a "one size fits all" sort of resume guide. Even one that is written by Joel Spolsky.

    Joel has some criteria that he considers more important than others.. Fine. He's doing the hiring, it is his perogative (sp?). The thing is, not all hiring managers are ticked off by the same things that Joel rants about.

    I have seen resumes with a few (minor) spelling errors that wouldn't have been caught by spellcheck make it into a short list. I've also seen letter perfect ones rejected. Obviously, some managers scan through and look for work experience and qualifications. They don't notice (or care) about "having a space only AFTER the comma" (direct quote from his rant).

    I also don't completely agree with his idea that "if you don't have the right qualifications, don't apply for the job". I've applied for a job asking for 4 years experience, but I only had 2 (or a bit less). I still got the job. It is a nitpick, but if you think you're close enough, it's worth giving it a shot. Obviously, asking for a DBA and getting a COBOL programmer applying isn't ideal, but some employers are flexible about years of experience and specific technologies.

    Last, but not least, I don't have a domain of my own. I use my Yahoo address and check mail on it regularly. What's wrong with using a free email service anyway ?

    Sorry, Mr. Spolsky. You have good points, but I wonder if your rant deserves the publicity that it is going to get with a frontpage Slashdot story. Apologies for the rant of my own :)

  • Except that you are the product.

    It's no use sending out resumes at random. You need to know who you are speaking to and what they need. Then, try to explain clearly why hiring you will save them money and/or provide other concrete benefits.

    The hardest part is getting an interview but normally decent firms will interview several candidates. You can also call before you send your resume, find the person doing the selection, and ask them whether your CV was clear or not. This can help to get it to the top of the stack.

    Last piece of advice: this is such a hard time to find tech jobs that you may be better starting your own business one way or another. Ironically, the dot-com boom was better for employees than for businessmen, and this period is the reverse.
  • by Shant3030 ( 414048 ) * on Monday January 26, 2004 @11:51AM (#8088822)
    I agree with most of Joel's rants. I have been a rep at a local college(a highly reputable tech school) job fair numerous times.

    I am truly amazed at how crappy some resumes are. Some students hand me resumes that are printed off-centered, bad photocopies, wrinkled from the folder they just stuffed it in, etc. If they can't take the time to print their resumes on quality paper and carry them in a resume binder, I tend to believe they are just as careless when they are working.

    Spacing and formatting is also a huge problem. Highlight the most important aspects of your resume. When looking at hundreds of resumes in a few hours, you want to be able to easily spot education and skill set (especially when dealing with college students who have little experience).

    Many applicants came to the job fair dressed in non-formal attire. This is not good. At least, wear a shirt and tie. Don't roll out of bed and throw on some jeans, take the time to look presentable.

    Like Solsky says, do these factors hurt an applicant if they have they meet the necessary requirements, sometimes. When applying for a job, you are selling yourself and must put your best effort in every little detail. From resume to dress, you will be scrutinized and judged. Look your best.

    • I don't get this (Score:5, Insightful)

      by HarveyBirdman ( 627248 ) on Monday January 26, 2004 @12:26PM (#8089348) Journal
      Many applicants came to the job fair dressed in non-formal attire.

      See, I don't get this. I wear ties when expected by our dippy culture, but I never understood what the hell they are supposed to mean. As far as I can tell, it's some pointless relic from an bygone era. I'm not saying show up in torn jeans, but why can't people be comfortable in an interveiw instead of tarting themselves up with clothing they will never be wearing on the job? Why can't we have some sort of happy medium?

      Some of the most brilliant engineers and scientists have are perpetually casual dressers. It's irrelevant. Drug dealers wear suits. Kenneth Lay wore suits. Saddam Hussein wore suits. It's meaningless.

      We hired a guy last year who showed up in an expensive Italian suit (he came from a semi-rich family). He turned out to be one of the biggest screw ups we've ever had, and was fired six months later for accessing porn sites on his work PC.

      • Pants (Score:5, Funny)

        by Saeed al-Sahaf ( 665390 ) on Monday January 26, 2004 @01:44PM (#8090505) Homepage
        I wear ties when expected by our dippy culture, but I never understood what the hell they are supposed to mean. As far as I can tell, it's some pointless relic from an bygone era.

        I wear pants when expected by our dippy culture, but I never understood what the hell they are supposed to mean. As far as I can tell, it's some pointless relic from an bygone era.

  • by DrinkDr.Pepper ( 620053 ) on Monday January 26, 2004 @11:54AM (#8088872)
    "Mr. Ameba, your resume says that you are a multi-celled life form. Thats exactly what we're looking for!"
  • by Bender Unit 22 ( 216955 ) on Monday January 26, 2004 @12:03PM (#8089015) Journal
    I'd say they get what they are asking for. When you it on a job site or paper 85% of the text is about profiling the company and 25%(if you are lucky) are about the job. When you call them on a job you really find interesting, the people to contact are almost impossible to reach and most of the time they are unwilling to talk to you.

    And it bugs me, because when I do find a job that looks interesting, I want to write something that they can use.

    I have been reading af fair deal of job applications so I know when you have to read through 200 mails, you have to catch people's interest in the two first lines. Don't start with your life story, start with something that tells the reader that you can offer what they need and you are relevant for the job and they will read on. But it is hard to write something they can use when all you got are their marketing speech and you might focus on the wrong things in your application.

  • by thesilicate ( 140879 ) on Monday January 26, 2004 @12:03PM (#8089018)
    From the article:
    Proofread everything a hundred times and have one other person proofread it. Someone who got really good grades in English.


    What he really needs is an editor to catch his sentence fragments.
  • by Theatetus ( 521747 ) * on Monday January 26, 2004 @12:07PM (#8089071) Journal

    The trick with resumes is to get noticed, but not for the wrong reasons. A resume (at least in the tech world) has to walk a fine line: you want to get past the HR people who will be looking for keywords, but you also have to prove to the tech person who will end up reading it that you are not a total tool.

    My last resume worked pretty well; I sent it to 5 employers and got 3 interviews (the other 2 were, frankly, out of my league but it never hurt anybody to aim high). The 3 interviews got me 2 offers, and I have a job from one of them.

    From the resumes and cover letters I've been seing lately, I would offer this advice to job seekers:

    • When you list job experience, include some bullet points of specific things you did. Simply saying "Systems administrator" or "developer" doesn't tell me much. Saying "Managed 3 DNS servers for 500 domains" tells me a lot more.
    • Remember what you learned in Freshman composition and use it. Keep your writing short and to the point, and make sure your letter has a beginning which includes a sort of abstract, a middle that goes into a little detail of why you want the job and why you'd be a good choice, and an end which at least tries to close me.
    • Don't be afraid of buzzwords but don't spam me with them either. If you think you're a motivated self-starter with good communication skills, it's not too bad to say so but it's much better to offer concrete examples of that.
    • Do some research into the company. All of our names are on my company's website; don't be afraid to address the letter to one of us. Mention what we do and how you can help our specific projects; that is always impressive.
    • DO include a list of your skills but DON'T list a skill that you don't really have (reading "DNS Administration For Dummies" doesn't mean you can run a BIND cluster).
    • Finally, don't come across flat. Your resume should tell me something about you that gives me a little insight into who you are. What are your interests? What experiences made you who you are today? Don't worry if parts don't seem entirely relevant to the job. I'd rather know that somebody learned viniculture over a summer in France than that they took a 1-week class in Flash and Director.

    Anyways, that's just me and YMMV. Selling is easy it just takes the will to close the guy.

  • by rueger ( 210566 ) on Monday January 26, 2004 @12:08PM (#8089092) Homepage
    Nobody in the hiring process cares!

    Please, please do not fax an 8x10 photo of yourself!
  • by happyfrogcow ( 708359 ) on Monday January 26, 2004 @12:12PM (#8089127)
    # In the olden days resumes were sent out in the mail and included a cover sheet on top which explained why the resume was being sent. Now that we use email, there is no reason whatsoever to send the cover letter as an attachment and then write a "cover cover" letter in the body of the email. It's just senseless.
    # Even stupider is submitting two big Word documents with no body text in the email. This just gets you spam filtered. I don't even SEE these.


    There so many, seemingly endless ways of doing things, that getting stuff like this shouldn't be an issue for people hiring. The first part above, I see no problem having text in the body of the email that is a cover letter, then attaching a PDF or something of the same cover letter. Why? Text if they can't read a PDF, and PDF if they want a nice printout of it. It's not senseless as Joel puts it.

    The next quote above, about 2 attachments and no body. This is something you as the recruiter, HR, or drone in charge of the first round of hiring should have stated in your advertisement. Maybe not if it is a newspaper ad for lack of space, but online definately. Say that you don't accept word documents, or say that you must put your cover letter as plain text in the body of the email, etc. Give the applicants some rules to follow. If they cannot do that, it's a good first filter... not a reason for ranting.

    My bigest pet peeve in my 9 months of unemployment before finally getting a job, is that the ads hardly ever stated what kind of documents they wanted. If they didn't say, I usually sent the stuff as plain text, hoping that it would be legible on their end. Other times based on the company, I would try to make a judgement as to whether they would know what to do with a PDF and would send the resume as that. Sometimes with cover letter attached as plain text with a brief note in the body of the email say why i'm sending this email. Sometimes with the cover letter as text in the body. If they said "WORD DOC ONLY" I would usually reconsider sending them anything.

    Everyone should just say how they want it, and it would minimize these wastefull rants from Joel.

    The worst part about resumes, is that you never get feedback from the company you sent it to. And by never I mean 1 out of 50 might send you back a canned, automated email response. Fog Creek does this if I remember correctly, I applied there last summer. Atleast it felt canned. Which was great though, because it was the first response I got back from anyone or anything over the course of many months. That after having my resume and and cover letters reviewed by english majors, parents, people in the software industry and former coworkers.
  • by Tablizer ( 95088 ) on Monday January 26, 2004 @12:22PM (#8089293) Journal
    Different places like different things. Some resume reviewers like the bullshit fluff, some don't. Sometimes being different will make you stand out from the crowd, sometimes it will get your papers in the dumpster.

    I had praises about my reseme at one place (although it was not enough to get me hired but not because of the resume), and a few weeks later a recruiter told me to completely redo it.

    The people who read resumes and cover letters are as diverse as the people who write them. Anyone who claims there is One Right Way is a bigger bullshit artist than those who write fluffy cover letters.
  • Shareware vs. MIT (Score:5, Interesting)

    by Sebastopol ( 189276 ) on Monday January 26, 2004 @12:25PM (#8089325) Homepage
    "Writing a shareware app when you're a teenager is just as good a qualification to us as getting into MIT."

    In my 15 years of hiring new college grads for entry level engineering positions, I've seen some total fucknuts come out of MIT. I mean complete mouth-breathers who couldn't solve a problem without their hands being held from start to finish.

    I'm not putting MIT below any other school, I'm just surprised that it had an equal percentage of dead wood as the local state school.

    However, I do find that the students who excel from MIT, generally do so to a much higher degree than the top performers from other schools.

    I'd immediately pounce on an applicant who started and finished a big project, on their own time, during high-school. Hardware, software, organization: the simple fact that you have problem solving skill and care about something is a HUGE plus. Can't stress that enough.

    GPA and SAT scores are the LAST things I look at.

  • Entirely wrong. (Score:3, Informative)

    by mjprobst ( 95305 ) on Monday January 26, 2004 @12:30PM (#8089398) Homepage Journal
    Of course you don't _copy_ verbatim another resume you found. But you _must_ use the langage expected by the person who is going to read it, and for HR folks, that almost invariably means groupthink speak that can easily be scanned into a database.

    In several cases I've created different resumes for the HR department, interviewer, and hiring manager, all of them definitely discussing the same things, but each one with a different focus. HR was interested in database scanning for buzzwords, the interviewer was interested in understanding my social interactions with other people, and the hiring manager was interested in the social skills + raw technical capabilities.

    After this, despite several experts saying I had the best resume/application materials they'd ever seen, along with a solid technical background, it took almost two years to find another technically oriented job.

    Some of it might have to do with visible disabilities that make it difficult to share space with me until you're used to it. Some of it might be due to the fact that I'm not the _best_ in the world at what I do, and neither am I an A-type alpha-male personality that so many people tend to look for these days. Yet more if it has to do with the fact that probably 75% of the "jobs" out there are for companies without a shred of collective morality or benevolence to temper greed.

    But in the end, it's a fact that there just aren't many jobs out there, and those that are available just aren't desirable, and no amount of research can help you accurately represent yourself if the company in question willfully lies to you about the hiring process, or uses a poorly informed HR department to scan for technical requirements it doesn't understand. Let these companies die the death they deserve.
  • by deathofcats ( 710348 ) on Monday January 26, 2004 @12:35PM (#8089506) Homepage
    I've been in the job market for several years. I have a perfect resume, lots of experience that is suitable to a variety of positions, and a lifetime of experience searching for jobs. Since I usually get nibbles when I do find jobs to apply to, I would argue that the problem is the terrible job market and incompetent employers. This rant about bad resumes might be amusing to those of us used to belittling our fellow co-workers, but when I've been involved in the hiring process, most of the resumes I've seen have been pretty adequate.

    The real problem here are incompetent, rude, and stupid employers. I've been through enough interview situations to know that the real incompetent factor in the job interview process is usually the employer. What burns me up these days are employers who can't even bother to contact you after you've gone in and interviewed with them. Think about it. You go out of your way to dress up for an interview, get your butt to the interview, spend an hour or two answering questions, and then the potential employers can't be bothered to contact you about the outcome of the interview.

    Here is a short list of rude and stupid behavior that I have experienced from potential employers:

    1) If you are contacting me to set up an interview, I assume that you have noticed the fact that I live halfway across the country from your office. Do you understand what a *phone interview* is?
    2) It is rude behavior to leave an interviewee in a room so you can go get some cake at the department birthday party (Aspen Sytems in Washington, DC).
    3) When you ask me stupid questions like "What are your greatest strengths and weaknesses?" I make a mental note that I will not work for your company.
    4) I sent you a nice resumer, cover letter and thank you letter after the interview. The least you can do is send me a rejection letter when you have made your decision.
    5) Please don't spring "tests" and "homework assigments" on me when I show up for an interview. Please have some respect for my experience, skills, and time. Just because you think that it is a cute idea to send me home with "homework," doesn't mean that you are finding out anything more than you could have learned from my resume and interview. Stop wasting my time!
    6) If the interview is going to take more than an hour, please tell me ahead of time so I can adjust my plans accordingly. It really sucks to show up for an interview only to be handed an "itinerary" for three hours of interviews.
    7) It says a lot about your organization when you interview me once, then interview me again three months later, and never bother following up with me with a phone call or letter (ACLU).
    8) Don't assume that I will leave the job because I am "overqualified." If I bothered to show up for the interview, then I have solid reasons to want the job. Did it ever occur to you that I might want a part time job so I can have time for the family or other projects or jobs?
    9) Where do I see myself in five years? Probably in your job, if this is the most intelligent question you can throw at me.

    Yeah, people write bad resumes, but let's talk about stupid employer tricks!
  • Real boners... (Score:5, Interesting)

    by dbc ( 135354 ) on Monday January 26, 2004 @12:42PM (#8089621)
    Yes, I've done some hirin' and some firin'.

    Worst cover letter boner:

    "I have good communicationing skills. As you seeing from cover letter, I can speaking and writing very well English"

    Okaaaay... look, I don't need a James Joyce clone for an entry level engineering job so this kind of English is not a disqualifier by itself, but I try to avoid the delusional. Don't fib.

    Worst resume boner:

    Some guy got past the screeing process with a resume that looked quite good. Lot's of relevant experience items. So, naturally, I thought I'd pick one and let him expound, you know, give him a chance to show his stuff. First one fizzled. Second. Third. So, about the fifth try I decided to pick one a drill down to the bedrock, what did this guy really know? He listed experiece with SPICE. So I asked him some basic SPICE questions. Deer in headlights. It turns out, the "experiece" this guy had with spice, is that when he was a lab monitor some grad student had needed SPICE on a workstation, so he had tar'ed it off the tape. THAT WAS IT. He ran tar to pull SPICE off a tape. His entire resume was just as inflated as that item. His interview day ended shortly after.

    Don't inflate, don't stretch. It will bite you in the ass, big time.
  • by ajagci ( 737734 ) on Monday January 26, 2004 @12:54PM (#8089759)
    Joel on Software painless software management

    His strategy seems to be: rant like a lunatic and behave like a jerk. Then, only people with low self-esteem will apply and management will become really easy. Great idea.

    Of course, lots of big organizations had figured that one out long ago, having a long tradition of degrading application and hiring procedures of their own.
  • by Robber Baron ( 112304 ) on Monday January 26, 2004 @12:58PM (#8089804) Homepage
    One of the biggest misconceptions about job search is that a job opening is like a lottery and you are one lucky sonofabitch if a company deigns to consider you for a position with them.

    A job advertisment is NOT a lottery, it is an invitation to enter into a BUSINESS NEGOTIATION with them in which you exchange something they need (your skills) for something you need (dollars). You should ALWAYS have the view that they are on trial by you just as much as you are by them and you will walk away from the table if they aren't the right fit for you. NEVER adopt the demeanor of the supplicant or job-beggar.

    Another thing I have to take exception to is this statement: If you don't have the right qualifications, don't apply for the job. That depends on who wrote the qualifications and how reasonable they are. Often the list is written by some HR drone who doesn't know shit from shinola, much less what UNIX is or what a router looks like or that you can't possibly have 5 years experience deploying Windows 2003! Maybe you don't exactly meet their qualification list...so what? If you think you can do the job and offer them something of value, by all means apply! I've applied for (and landed) jobs that I wasn't fully qualified for. Who knows? The other guy they're considering might be a super-qualified asshole. I'd rather train somebody I can get along with than have to deal with an asshole any day! And if some HR dork gives you grief for "wasting their time" because "you don't meet their list", politely remind them that your time is valuable too.
  • by marian ( 127443 ) on Monday January 26, 2004 @12:58PM (#8089809)

    I've been doing alot of interviewing over the past several years and there's one thing that far too many people just don't get:

    KNOW WHAT YOU PUT ON YOUR RESUME!

    Seems like a pretty obvious thing, eh? No that I can prove. Not telling blatant lies on your resume is also important, but regardless of the truthfulness of what you've written, you need to remember it's on there.

    Me: (seeing AIX experience on resume) What kind of experience have you had with AIX?

    Applicant: Um, AIX?

    Me: What platform does AIX run on?

    Applicant: What's AIX?

    If you put it on your resume at least know what the hell it is and remember it's on there. Even if that means you bring a copy of the resume with you and you look at it. I'm not even going to touch how I feel about the recruiter who brought this person in to waste the time of 4 different people who can't afford it because we're understaffed and trying to find someone to pick up the load. You know, the reason we're hiring in the first place? ARGH!

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