from the offer-them-cookies-but-watch-the-bowl dept.
Shlomi Fish writes "The best way to react to people trolling on Internet forums is not to feed them, right? Wrong! 'Don't feed the trolls' is also usually ineffective. Luckily, however, there is more effective approach, inspired by the book Feeling Good by David D. Burns."
"You need tender loving care once a week - so that I can slap you into shape."
- Ellyn Mustard