Official Doc Reveals Oracle's Cloud Rules 84
itwbennett writes "In an official document that is both 'confidential' and publicly available on Oracle's website, the company lays out its cloud policies. Most of the policies follow industry standards, but then there are a few that should give customers pause. Like the one that allows Oracle to turn off access to accounts in the event of a dispute or account violation."
Re:They can turn off my server if I don't pay them (Score:5, Informative)
Having been on the other side of this policy, I'd have to disagree with your sentiment. It's cloud services... So they have you by the short hairs. When the renewal comes up and they CHANGE the contract... as a customer you really only have one weapon, and that's to withhold the check. "We're not paying you until this contract isn't screwing us" and they they use this clause... "We're going to shut off your service if you don't agree to these new terms and pay up" And I'm not talking about withholding the pay for the service you have right now. Usually these contracts are signed in October or so for the following year... and they will threaten to turn off your service NOW if you don't agree and abide by their new "offer" for next year. They argue that you must draw up terms of disconnection or sign a new deal... if you fail to do either you're in violation of their agreement because you need to give proper notice... Oracles a bitch when it comes to contracts.
Re:So what? (Score:5, Informative)
Here's Amazon AWS's terms of use:
6.1 Generally. We may suspend your or any End User’s right to access or use any portion or all of the Service Offerings immediately upon notice to you if we determine:
(a) your or an End User’s use of or registration for the Service Offerings (i) poses a security risk to the Service Offerings or any third party, (ii) may adversely impact the Service Offerings or the systems or Content of any other AWS customer, (iii) may subject us, our affiliates, or any third party to liability, or (iv) may be fraudulent;
(b) you are, or any End User is, in breach of this Agreement, including if you are delinquent on your payment obligations for more than 15 days; or
(c) you have ceased to operate in the ordinary course, made an assignment for the benefit of creditors or similar disposition of your assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution or similar proceeding.
What provider *won't* cut you off if you violate their terms of use or don't pay?
Re:They can turn off my server if I don't pay them (Score:5, Informative)
Unless you build your own datacenter in your own building (not leased). have your own power plant (wouldn't want the power company to be able to cut you off), have multiple internet connections from different carriers, how can you avoid being beholden to another company's terms of use?
Keep your code and your data backed up somewhere you have access to them. When somebody tries to screw you over with a dodgy contract, commission the necessary hardware from somewhere else and deploy your code. Cutover to the new system, and tell your old provider to go to hell.