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Submission + - 10 Do's and Don'ts to Make Sysadmins' Lives Easier (acm.org)

CowboyRobot writes: Tom Limoncelli has a piece in 'Queue' summarizing the Computer-Human Interaction for Management of Information Technology's list of how to make software that is easy to install, maintain, and upgrade.
FTA: "#2. DON'T make the administrative interface a GUI. System administrators need a command-line tool for constructing repeatable processes. Procedures are best documented by providing commands that we can copy and paste from the procedure document to the command line."

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10 Do's and Don'ts to Make Sysadmins' Lives Easier

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