Looking back at 2022's technology, the lead technology writer for the New York Times criticized Meta's $1,500 VR headset and the iPhone's "mostly unnoticeable improvements."

But then he also predicted which new tech could affect you in 2023. Some highlights: - It's very likely that next year you could have a chatbot that acts as a research assistant. Imagine that you are writing a research paper and want to add some historical facts about World War II. You could share a 100-page document with the bot and ask it to sum up the highlights related to a certain aspect of the war. The bot will then read the document and generate a summary for you....

That doesn't mean that we'll see a flood of stand-alone A.I. apps in 2023. It may be more the case that many tools we already use for work will begin building automatic language generation into their apps. Rowan Curran, a technology analyst at the research firm Forrester, said apps like Microsoft Word and Google Sheets could soon embed A.I. tools to streamline people's work flows. - In 2023, the V.R. drumbeat will go on. Apple, which has publicly said it will never use the word "metaverse," is widely expected to release its first headset. Though the company has yet to share details about the product, Apple's chief executive, Tim Cook, has laid out clues, expressing his excitement about using augmented reality to take advantage of digital data in the physical world. "You'll wonder how you lived your life without augmented reality, just like today you wonder: How did people like me grow up without the internet?" Mr. Cook said in September to students in Naples.

He added, however, that the technology was not something that would become profound overnight. Wireless headsets remain bulky and used indoors, which means that the first iteration of Apple's headgear will, similar to many others that preceded it, most likely be used for games. In other words, there will continue to be lots of chatter about the metaverse and virtual (augmented, mixed, whatever-you-want-to-call-dorky-looking) goggles in 2023, but it most likely still won't be the year that these headsets become widely popular, said Carolina Milanesi, a consumer tech analyst for the research firm Creative Strategies. "From a consumer perspective, it's still very uncertain what you're spending your thousand bucks on when you're buying a headset," she said. "Do I have to do a meeting with V.R.? With or without legs, it's not a necessity."

Computer programmer Zeynep Tufekci now writes about the impact of technology on society. In an opinion piece for the New York Times, Tufekci writes on "the shameful open secret" that earlier this week led Southwest airlines to suddenly cancel 5,400 flights in less than 48 hours. "The recent meltdown was avoidable, but it would have cost them."

Long-time Slashdot reader theodp writes that the piece "takes a crack at explaining 'technical debt' to the masses." Tufekci writes: Computers become increasingly capable and powerful by the year and new hardware is often the most visible cue for technological progress. However, even with the shiniest hardware, the software that plays a critical role inside many systems is too often antiquated, and in some cases decades old. This failing appears to be a key factor in why Southwest Airlines couldn't return to business as usual the way other airlines did after last week's major winter storm. More than 15,000 of its flights were canceled starting on Dec. 22, including more than 2,300 canceled this past Thursday — almost a week after the storm had passed.

It's been an open secret within Southwest for some time, and a shameful one, that the company desperately needed to modernize its scheduling systems. Software shortcomings had contributed to previous, smaller-scale meltdowns, and Southwest unions had repeatedly warned about it. Without more government regulation and oversight, and greater accountability, we may see more fiascos like this one, which most likely stranded hundreds of thousands of Southwest passengers — perhaps more than a million — over Christmas week.

And not just for a single company, as the problem is widespread across many industries.
"The reason we made it through Y2K intact is that we didn't ignore the problem," the piece argues. But in comparison, it points out, Southwest had already experienced another cancellation crisis in October of 2021 (while the president of the pilots' union "pointed out that the antiquated crew-scheduling technology was leading to cascading disruptions.") "In March, in its open letter to the company, the union even placed updating the creaking scheduling technology above its demands for increased pay."

Speaking about this week's outage, a Southwest spokesman concedes that "We had available crews and aircraft, but our technology struggled to align our resources due to the magnitude and scale of the disruptions."

But Tufekci concludes that "Ultimately, the problem is that we haven't built a regulatory environment where companies have incentives to address technical debt, rather than passing the burden on to customers, employees or the next management.... For airlines, it might mean holding them responsible for the problems their miserly approach causes to the flying public."

We're buying more things online, the Washington Post notes. But how we buy may be changing too: For the first time in years, Google and Meta have grabbed less than half of the digital marketing money spent in the United States in 2022. Amazon, which took more than 11 percent of all digital ads purchased, was the biggest reason Google and Meta lost ground as advertising powerhouses, according to the research firm Insider Intelligence.

In part because of Amazon's success with paid product promotions, Walmart, Target, the grocery delivery company Instacart, drugstore chain Walgreens and other retailers are also putting a higher priority on tailoring commercials to influence what you buy, advertising specialists said. Another reason these ads are spreading is that retailers' knowledge of what you buy is valuable, especially now that there are more limitations on how internet powers such as Facebook can follow everything you do to target you with ads.

Like Google and Facebook, stores are trying to use as much information as they can find about you to steer your choices. One difference from Google and Facebook is that retailers like Amazon and Walmart make money from influencing what you buy and from selling you the product.

The thing is ... these ads seem to work on you. And that's why paid product persuasion is likely here to stay.

Google has agreed to pay $9.5 million to settle a lawsuit brought by Washington DC Attorney General Karl Racine, who accused the company earlier this year of "deceiving users and invading their privacy." From a report: Google has also agreed to change some of its practices, primarily concerning how it informs users about collecting, storing and using their location data. "Google leads consumers to believe that consumers are in control of whether Google collects and retains information about their location and how that information is used," the complaint, which Racine filed in January, read. "In reality, consumers who use Google products cannot prevent Google from collecting, storing and profiting from their location." Racine's office also accused Google of employing "dark patterns," which are design choices intended to deceive users into carrying out actions that don't benefit them. Specifically, the AG's office claimed that Google repeatedly prompted users to switch in location tracking in certain apps and informed them that certain features wouldn't work properly if location tracking wasn't on. Racine and his team found that location data wasn't even needed for the app in question. They asserted that Google made it "impossible for users to opt out of having their location tracked."

The time has come: Dark Sky, the (mostly) beloved weather app for iOS is going to stop working on January 1st, according to in-app warnings. From a report: The sunsetting has been in the forecast for a while -- Apple announced it was planning on shutting down the service last year after acquiring it in 2020, and it removed Dark Sky from the App Store a few months ago, according to 9to5Mac. But if you've been putting off finding a new weather app, now's the time to finally get around to it. As for what alternatives iPhone users have available (the Android app was axed in 2020), perhaps the most obvious is Apple's own built-in Weather app. The company even has a support document titled "How Dark Sky users can use the Apple Weather app," which talks about how features from the former have been added to the later. Further reading: The World's Best Terrible Weather App.

Windows Central reports: The Surface Earbuds are a weird product in Microsoft's line of Surface devices. Now over two years old, and still available to buy at a close to launch price of $160, the Surface Earbuds might be the worst "Surface" branded device you can buy brand new right now. They launched at a time when the wireless earbuds space was heating up and offered less than the competition while charging more. Are they the best in audio quality? Definitely not. Are they the best designed? Most would argue that they aren't. Are they the most comfortable? That depends, but I know a lot of people claim they don't properly fit in their ears. Do they support wireless charging? Nope. Is the case premium? Mine scratches easily and the lid feels flimsy. Nothing about the product screams $160 premium earbuds.

[...] My sources have said that Microsoft was working on a successor to the Surface Earbuds, codenamed Ella, that was supposed to launch before the end of this year. We're now at the end of the year and that never happened. I hope they've simply been delayed and not canceled, though I wouldn't be surprised if they have. Microsoft's abandonment of the first Surface Earbuds should be a huge red flag for any potential buyers of a second-generation pair. Why should anyone buy them if Microsoft is going to abandon them the second they hit the market? This product segment is competitive, and there are many other brands that will commit to supporting their own wireless earbuds for longer.

An anonymous reader shares a report: CES 2023 is now just days away, and there's already a standout category that we're particularly excited about: 240Hz OLED gaming monitors. Generally speaking, OLED panels can achieve better picture quality and a faster response time than their LED or IPS equivalents but have historically lacked the ability to match them in providing high-refresh rates. There have been some exceptions -- such as the Alienware AW3423DW, a QD-OLED running at 175Hz -- but now, OLED gaming displays have finally achieved the optimal 240Hz refresh rate prized by gamers who specialize in eSports and FPS titles. There are several 240Hz OLED displays (that we're aware of) being showcased at the CES 2023 conference. One of the more innovative offerings is the Corsair Xeneon Flex, a 45-inch OLED with a customizable curvature and a $1,999 price tag. By squeezing the screen together, you can switch between flat and 800R curved display modes, making it ideal for both work and play.

British businesses have complained about the tactics used by Sage, the UK's largest listed tech company, to push them into accepting more expensive subscription services or have access to their existing accounting software packages switched off. From a report: Small companies across the UK rely on the FTSE 100 company's Sage50 software for book-keeping, sending invoices, processing orders and helping with tax payments. But in recent months, Sage has pushed customers who had been sold single-payment, long-term licences to the software on to monthly subscriptions that work out to be more expensive over the long run, by saying they would turn off their licences on security grounds, despite having no specific grounds to do so in their terms and conditions.

"It's a pitload of crap," said Kate Barton, owner of model train company Reeves 2000, who last upgraded her so-called perpetual package in January 2019 for a licence she expected to last 15 years. Barton now faces monthly payments of $187 on a subscription model. "This is a bigger picture of the way things are going, where we're forced on to a subscription for everything," she said. "It's quite frightening." Under the direction of chief executive Steve Hare, Sage's focus on subscription software forms part of a plan to achieve more regular recurring revenues, which would make it less vulnerable to the income shocks that can occur from an overreliance on new customers making one-off purchases.

Demand for graphics cards significantly increased during the pandemic as some people spent more time at home playing games, whereas others tried to mine Ethereum to get some cash. But it looks like now that the world has re-opened and Ethereum mining on GPUs is dead, demand for desktop discrete GPUs has dropped dramatically. From a report: In fact, shipments of discrete graphics cards hit a ~20-year low in Q3 2022, according to data from Jon Peddie Research. The industry shipped around 6.9 million standalone graphics boards for desktop PCs -- including the best graphics cards for gaming -- and a similar number of discrete GPUs for notebooks in the third quarter.

In total, AMD, Intel, and Nvidia shipped around 14 million standalone graphics processors for desktops and laptops, down 42% year-over-year based on data from JPR. Meanwhile, shipments of integrated GPUs totaled around 61.5 million units in Q3 2022. In fact, 6.9 million desktop discrete add-in-boards (AIBs) is the lowest number of graphics cards shipped since at least Q3 2005 and, keeping in mind sales of standalone AIBs were strong in the early 2000s as integrated GPUs were not good enough back then, it is safe to say that in Q3 2022 shipments of desktop graphics boards hit at least a 20-year low.

Chinese police can set up "alarms" for various protest activities using a software platform provided by Hikvision, a major Chinese camera and surveillance manufacturer, the Guardian has learned. From the report: Descriptions of protest activity listed among the "alarms" include "gathering crowds to disrupt order in public places," "unlawful assembly, procession, demonstration" and threats to "petition." These activities are listed alongside offenses such as "gambling" or disruptive events such as "fire hazard" in technical documents available on Hikvision's website and flagged to the Guardian by surveillance research firm IPVM, or Internet Protocol Video Market. The company's website also included alarms for "religion" and "Falun Gong" -- a spiritual movement banned in China and categorized as a cult by the government -- until IPVM contacted the company.

The findings come a month after mass protests against the country's zero-Covid policies erupted across China. Though the demonstrations resulted in the government easing restrictions, many protesters later received calls from police. The US government has long had its sights set on Hikvision. The company was placed on a commerce department blacklist that restricts the use of federal funds to purchase equipment manufactured by the firm as well as US exports to the surveillance firm for its complicity in human rights violations associated with China's mass incarceration of Uyghurs and other ethnic minorities. In November, the Federal Communications Commission also introduced new rules that prohibited imports and sales of future Hikvision communications equipment in the US.

Google has announced that it's adding a red "suspected spam caller" warning to Google Voice calls if it doesn't think they're legitimate. From a report: In a post on Thursday, the company says it's identifying spam "using the same advanced artificial intelligence" system as it does with its traditional phone app for Android. If the spam label appears, you'll also have the option of confirming that a call was spam -- in which case any future calls will be sent straight to your voicemail -- or clarifying that it wasn't, which will get rid of the label for future calls.

Google Voice has had the ability to automatically filter calls identified as spam to voicemail for years, and has also allowed you to screen calls before actually picking them up, but those options may not have been great if you're the type of person who gets a lot of important calls from unknown numbers. Google does say that you'll have to turn off the Filter Spam feature by going to Settings > Security > Filter spam if you want the automatic spam labeling.

An anonymous reader quotes a report from KOMO: Ermenildo Castro, 28, of Tacoma, allegedly told detectives that he was inspired by the 90's movie "Office Space" when he devised a plan to divert customer fees from his employer, Zulily.com, into his own bank accounts. According to court documents, Castro wrote software code that manipulated the online retailer's checkout page to send the shipping fees into his own account. The charges allege Castro netted $260,000 in stolen shipping fees. Seattle police detectives said Castro also used his position as a software engineer to manipulate prices on Zulily to purchase approximately $41,000 in merchandise for 'pennies on the dollar'.

According to police, the company's cybersecurity staff found a document on Castro's laptop titled 'OfficeSpace project', which outlined Castro's scheme to 'cleanup evidence' by manipulating audit logs and disabling alarm logging. The theft began in February and by March the company had identified discrepancies in the shipping fees being charged to customers, an SPD report states. Castro was part of the team assigned to investigate the discrepancies in shipping fees, according to the report. Zulily investigators eventually caught on to Castro's scheme and went to his house in Tacoma where they found boxes of merchandise piled up outside the front door and driveway, the report states. In total, Zulily's team said Castro had sent over 1,000 items sent to his house. Seattle police detectives wrote a narrative explaining how Castro's alleged scheme related to the movie "Office Space," including the plot outline on IMDB.com.

"In the Initech office, the insecure Peter Gibbons hates his job. His best friends are two software engineers Michael Bolton and Samir Nagheenanajar, that also hate Initech. When he discovers that Michael and Samir will be downsized, they decide to plant a virus in the banking system to embezzle fraction of cents on each financial operation into Peter's account. However[,] Michael commits a mistake in the software on the decimal place and they siphon off over $300,000. The desperate trio tries to fix the problem, return the money and avoid going to prison."

A new beta version of the Google-owned app, as reported by Israeli tech news site Geektime, can alert users about roads that have statistically high crash occurrences based on Waze community data. The Verge reports: While using this new beta version of Waze, nearby roads deemed to be high-risk are colored red on the map. Although, Geektime points out that it may not do this for roads that the user often travels on. The feature also only pushes just one pop-up notification about the dangerous roads around the driver, perhaps in an effort to keep precaution from turning into anxiety.

If you're in the country and have access to the beta release, you'll get a pop-up that states: "using reports from drivers and your route, you may see alerts for 'History of crashes' on some roads." While the feature is only in beta, it's likely to release to the general public soon. But if you would rather not have Waze paint the roads red when it comes out, the feature can be turned off with a toggle located under the app's settings section designated for alerts.

Tesla Model Y became the best-selling car in all of Europe in November. It's for the second time, and not just for electric vehicles, but all cars. Electrek reports: According to data from Automotive News Europe, Tesla delivered nearly 20,000 Model Y vehicles in Europe last month: "Tesla sold 19,144 units of the premium midsize SUV, a gain of more than 260 percent on the same month last year. It was a big rebound for the electric model after it fell out of the top 50 in October, just one month after finishing as Europe's overall top-seller."

December is expected to be an even bigger month based on early data coming in. For example, Tesla has already delivered 5,000 Model Y vehicles in Norway alone in December. The Model Y's rise in popularity in Europe coincides with Tesla ramping-up Model Y production at Gigafactory Berlin. The automaker recently confirmed that the factory is now producing 3,000 Model Y vehicles per week. All those vehicles are for the European market, and Tesla also ships cars from Gigafactory Shanghai to Europe.

So long, "total addressable market." Farewell, "flywheel effect." Silicon Valley has a new buzzword. As the cost of signing up new customers rises, "lifetime value" is set to become must-use jargon for technology executives, investors and analysts in 2023. Reuters reports: Companies like Uber, DoorDash and Spotify want shareholders to know they can squeeze more revenue out of users than it costs to recruit them. As with previously popular jargon, though, the idea can quickly get garbled. The concept of lifetime value is not new, but a common definition remains elusive. The venture capitalist Bill Gurley defines it as "the net present value of the profit stream of a customer." Hollywood uses it to estimate the cumulative income from streaming movie titles, after deducting the cost of making the film.

It's catching on in the tech world. Uber boss Dara Khosrowshahi and his team invoked (PDF) the term seven times during the ride-hailing firm's investor day. At a similar event in June executives from music streaming service Spotify mentioned (PDF) it 14 times, with another 47 references to the abbreviation LTV. Earnings transcripts for 4,800 U.S.-listed companies analyzed by Bedrock AI show executives and analysts mentioned "lifetime value" over 500 times between October and mid-December, up from just 47 times in three months to March 2019.

The problem is that everyone seems to have a different definition of lifetime value. Food delivery firm DoorDash looks at it as a metric to measure "customer retention, order frequency, and gross profit per order" over a fixed payback period. Uber and its Southeast Asian peer Grab treat it as the ability to bring in one customer and then cross-sell different services at a lower cost. The $49 billion e-commerce firm Shopify defines lifetime value as the total amount of money a customer is expected to spend with the business over the course of an "average business relationship." But lifetime value isn't a silver bullet, as Gurley noted a decade ago. As capital becomes more scarce, generating free cash flow remains the most important target. As with previous buzzwords, investors may find that references to lifetime value do more to confound than clarify.

HandBrake, the popular free and open source video transcoder, has been updated to version 1.6.0. This major point upgrade is notable for facilitating AV1 video encoding for the first time in a general release. Moreover, those with Intel Quick Sync Video (QSV) enabled processors, and those with Intel Arc GPUs will be able to encode AV1 video with hardware acceleration. From a report: HandBrake 1.6.0 can encode AV1 videos on any of its supported systems. In the current release its SVT-AV1 encoder offers the widest support, encoding on your processor through software. However, those with Intel QSV supporting CPUs or discrete Arc graphics can use the QSV-AV1 encoder for hardware accelerated processing. QSV isn't supported if your CPU is an 'F' suffixed model (i.e. it doesn't have an iGPU), or it is older than the Skylake generation. If you are lucky enough to have multiple QSV accelerators in your system, support for Intel Deep Link Hyper Encode should accelerate processing further. While AMD and Nvidia have AV1 encoders available for their latest GPUs, they currently aren't integrated with HandBrake. AV1 video is set to become the dominant codec across app-based streaming services and the wider internet, offering attractions such as; an open and royalty-free architecture, improved compression enabling efficient 8K video streaming, and support for the newest HDR standards.

With an energy crisis hitting Europe, governments are exploring ways to recycle electricity used on social-media scrolling, conference calls and video streaming to help heat homes and offices. From a report: Electricity-hungry data centers are seeing huge growth in usage, leading to pressure from European officials to funnel the excess heat generated by their computer chips into municipal heating networks. After years of discussions about putting residual heat to work rather than simply venting it outdoors, more such projects are becoming a reality. In the last year, Amazon, Apple and Microsoft have started connecting, or announced plans to connect, major data centers to district heating systems in Ireland, Denmark and Finland. Alphabet's Google says it is assessing opportunities to recover heat from its data centers across Europe.

Meta Platforms has been recovering excess heat from its data center in Odense, Denmark, since 2020. The Facebook parent is currently expanding that base, with plans to provide enough excess heat to warm about 11,000 homes as of next year. Other data-center operators are providing heat to networks, particularly in Northern Europe, including Equinix, which is expanding its district heating project in Helsinki, and working on new ones in Germany and other countries. In the Netherlands, there are 10 data centers already supplying heat, and another 15 projects being built or researched, according to the Dutch Data Center Association, a trade group. Higher energy prices, stemming from Russia's decision to effectively cut off natural-gas deliveries following its invasion of Ukraine, have boosted the financial incentive for tech companies to invest in systems necessary to sell off their excess heat, energy and tech sector officials say.

Of the billions of dollars in customer deposits that disappeared from FTX in a flash, $200 million was used to fund investments in two companies, according to the Securities and Exchange Commission, which charged founder Sam Bankman-Fried with "orchestrating a scheme to defraud equity investors." From a report: Through its FTX Ventures unit, the crypto firm in March invested $100 million in Dave, a fintech company that had gone public two months earlier through a special purpose acquisition company. At the time, the companies said they would "work together to expand the digital assets ecosystem."

The other deal the SEC appears to have referenced was a $100 million investment round in September for Mysten Labs, a Web3 company. In total, it was a $300 million funding round that valued Mysten at $2 billion and included participation from Coinbase Ventures, Binance Labs and Andreessen Horowitz's crypto fund.

Solana, the blockchain network once championed by Sam Bankman-Fried, is drawing intense scrutiny as industry watchers wonder whether its former close ties to the disgraced crypto mogul and his now-defunct FTX empire will jeopardize its future. From a report: Its founders are doing everything they can to break that connection. The price of Solana's crypto token, SOL, has plummeted 96% from its all-time high of $260 in November 2021 to about $10, hurt first by a year-long crypto rout that engulfed the whole market and then again by FTX's fall. SOL dropped as much as 12% on Wednesday alone on concern large holders are offloading the token, which is used as the base cryptocurrency for financial transactions on the blockchain.

Anatoly Yakovenko, co-founder of Solana Labs, the startup that developed the blockchain, said in an interview earlier this month that he doesn't usually comment on price, and that the focus instead should be on "the technology and having people build something awesome that's decentralized." But the collapse of FTX is having an impact -- both personal and professional -- on Solana and its founders. And the token's drop can be seen as an expression of waning confidence in the whole platform, which at its peak sported a market value of almost $80 billion and is now a tiny fraction of that.

Yakovenko said roughly 4% of teams building projects on Solana now were acutely affected by FTX's collapse. Some platforms had funds custodied on the crypto exchange. About 80% of teams on Solana's blockchain had no exposure at all to FTX, Yakovenko said, referring to survey data, adding that he was connecting severely impacted founders with investors who could potentially provide emergency capital. "There's definitely more to Solana than FTX," Yakovenko said. Still, the network's longstanding ties to FTX and Alameda Research, the crypto trading firm co-founded by Bankman-Fried, may make it hard for some to move past the association. The two firms helped support Solana by purchasing SOL tokens in bulk from the Solana Foundation, the nonprofit that helps support the blockchain. Alameda also bought large quantities of SOL from Solana Labs. [...] Alameda and FTX's venture arm also invested in multiple projects that operated on Solana, while FTX built its own projects on the network, including the decentralized finance platform Serum. These types of efforts, from an industry leader with substantial influence in the market, helped introduce Solana to many crypto users, Gokal said.

Chipmaker Taiwan Semiconductor Manufacturing Company began mass production of its most advanced chips in southern Taiwan on Thursday and the company's chairman said it would continue to expand capacity on the island. From a report: The long-awaited mass production of chips with 3-nanometre technology comes as attention focuses on the world's largest contract chipmaker's investment plans at home and abroad. TSMC has a dominant position as a maker of advanced chips used in technology from cellphones to fighter jets. "TSMC is maintaining its technology leadership while investing significantly in Taiwan, continuing to invest and prosper with the environment," TSMC Chairman Mark Liu told a ceremony marking the production and capacity expansion in the southern city of Tainan. Liu said demand for the firm's 3-nanometre chip was "very strong", driven by new technologies including 5G and high-performance computing products. He did not elaborate.