Amazon Hires Unsafe Trucking Firms Twice As Often As Peers, WSJ Finds (arstechnica.com) 40
An anonymous reader quotes a report from Ars Technica: For years, people in cars stuck behind blue delivery trucks in traffic have echoed media reports criticizing Amazon for clogging American roadways. It's well-known that the Amazon drivers steering these fleets of trucks and vans don't actually work for Amazon but are hired by companies contracted by Amazon, and Amazon has repeatedly denied liability for any dangerous driving reported, though. Because Amazon has contracts with more than 50,000 firms, just how dangerous Amazon's contracted drivers really are remains a question that is hard to track. However, The Information reported last year that horrific car crashes are part and parcel of Amazon's culture of convenience. And then more recently, The Wall Street Journal provided another window into how deadly America's favorite speedy delivery service can be. Since 2015, WSJ reported this week, "Trucking companies hauling freight for Amazon have been involved in crashes that killed more than 75 people."
To arrive at this number, WSJ partnered with Jason Miller -- a Michigan State University professor who researches transportation safety -- to analyze various sources of government data from "3,512 trucking companies that were inspected by authorities three or more times while hauling trailers for Amazon since February 2020." The resulting report, WSJ said, "for the first time showed how the safety performance of Amazon's trucking contractors compared with their peers." And their results didn't appear good for Amazon. For example, a review of Department of Transportation data on unsafe driving scores of more than 1,300 Amazon trucking contractors from February 2020 to early August 2022 found that contractors who worked the most with Amazon were "more than twice as likely as all other similar companies to receive bad unsafe driving scores." WSJ also found evidence of dozens of companies that Amazon contracted that had "conditional" ratings, which is like DOT putting them on probation -- a black mark that typically alienates most firms from contracting them. One Illinois-based company contracted by Amazon "scored worse than the level DOT officials consider problematic" every month of WSJ's review period. "First and foremost, the insinuation that Amazon puts more value on meeting deadlines than on human lives is categorically false," said Amazon spokesperson Kelly Nantel. "Any accident involving one of our partners or community members is a tragedy, and we always work with our contractors to prevent accidents or learn from them, so they don't happen again."
The safety director of Amazon's freight unit, Steve DasGupta, noted that Amazon contractors had "a rate of fatalities per vehicle mile about 7 percent lower than the industry average in 2020." The company also told said it has "suspended all contractors involved in car crashes described in WSJ's report, suspended or terminated 80 percent of contracts where WSJ found unsafe driving scores, and made changes to its screening process," reports Ars.
To arrive at this number, WSJ partnered with Jason Miller -- a Michigan State University professor who researches transportation safety -- to analyze various sources of government data from "3,512 trucking companies that were inspected by authorities three or more times while hauling trailers for Amazon since February 2020." The resulting report, WSJ said, "for the first time showed how the safety performance of Amazon's trucking contractors compared with their peers." And their results didn't appear good for Amazon. For example, a review of Department of Transportation data on unsafe driving scores of more than 1,300 Amazon trucking contractors from February 2020 to early August 2022 found that contractors who worked the most with Amazon were "more than twice as likely as all other similar companies to receive bad unsafe driving scores." WSJ also found evidence of dozens of companies that Amazon contracted that had "conditional" ratings, which is like DOT putting them on probation -- a black mark that typically alienates most firms from contracting them. One Illinois-based company contracted by Amazon "scored worse than the level DOT officials consider problematic" every month of WSJ's review period. "First and foremost, the insinuation that Amazon puts more value on meeting deadlines than on human lives is categorically false," said Amazon spokesperson Kelly Nantel. "Any accident involving one of our partners or community members is a tragedy, and we always work with our contractors to prevent accidents or learn from them, so they don't happen again."
The safety director of Amazon's freight unit, Steve DasGupta, noted that Amazon contractors had "a rate of fatalities per vehicle mile about 7 percent lower than the industry average in 2020." The company also told said it has "suspended all contractors involved in car crashes described in WSJ's report, suspended or terminated 80 percent of contracts where WSJ found unsafe driving scores, and made changes to its screening process," reports Ars.