Verizon

Verizon Nearing Deal for Frontier Communications (msn.com) 23

Verizon is in advanced talks to acquire Frontier Communications in a deal that would bolster the company's fiber network to compete with rivals including AT&T, WSJ reported Wednesday, citing people familiar with the matter. From the report: An announcement could come this week, granted the talks don't hit any last-minute snags, the people said. A deal would be sizable, given Frontier's market value of over $7 billion. The company, cobbled together by several deals over the years, provides broadband connections to about three million locations across 25 states.

Verizon, the top cellphone carrier by subscribers, has faced increased pressure from competitors and from cable-TV companies that offer discounted wireless service backed by Verizon's own cellular network. Verizon has its Fios-branded fiber network, and AT&T has focused on expanding its fiber network since shedding its WarnerMedia assets in 2022. Fiber M&A has heated up as telecom companies and financial firms pour capital into neighborhoods that lack high-speed broadband or offer only one internet provider, usually from a cable-TV company.

The Military

Navy Chiefs Conspired To Get Themselves Illegal Warship Wi-Fi (navytimes.com) 194

During a 2023 deployment, senior enlisted leaders aboard the Navy ship USS Manchester secretly installed a Starlink Wi-Fi network, allowing them exclusive internet access in violation of Navy regulations. "Unauthorized Wi-Fi systems like the one [then-Command Senior Chief Grisel Marrero] set up are a massive no-no for a deployed Navy ship, and Marrero's crime occurred as the ship was deploying to the West Pacific, where such security concerns become even more paramount among heightened tensions with the Chinese," reports Navy Times. From the report: As the ship prepared for a West Pacific deployment in April 2023, the enlisted leader onboard conspired with the ship's chiefs to install the secret, unauthorized network aboard the ship, for use exclusively by them. So while rank-and-file sailors lived without the level of internet connectivity they enjoyed ashore, the chiefs installed a Starlink satellite internet dish on the top of the ship and used a Wi-Fi network they dubbed "STINKY" to check sports scores, text home and stream movies. The enjoyment of those wireless creature comforts by enlisted leaders aboard the ship carried serious repercussions for the security of the ship and its crew. "The danger such systems pose to the crew, the ship and the Navy cannot be understated," the investigation notes.

Led by the senior enlisted leader of the ship's gold crew, then-Command Senior Chief Grisel Marrero, the effort roped in the entire chiefs mess by the time it was uncovered a few months later. Marrero was relieved in late 2023 after repeatedly misleading and lying to her ship's command about the Wi-Fi network, and she was convicted at court-martial this spring in connection to the scheme. She was sentenced to a reduction in rank to E-7 after the trial and did not respond to requests for comment for this report. The Navy has yet to release the entirety of the Manchester investigation file to Navy Times, including supplemental enclosures. Such records generally include statements or interview transcripts with the accused.

But records released so far show the probe, which wrapped in November, found that the entire chiefs mess knew about the secret system, and those who didn't buy into it were nonetheless culpable for not reporting the misconduct. Those chiefs and senior chiefs who used, paid for, helped hide or knew about the system were given administrative nonjudicial punishment at commodore's mast, according to the investigation. All told, more than 15 Manchester chiefs were in cahoots with Marrero to purchase, install and use the Starlink system aboard the ship. "This agreement was a criminal conspiracy, supported by the overt act of bringing the purchased Starlink onboard USS MANCHESTER," the investigation said. "Any new member of the CPO Mess which then paid into the services joined that conspiracy following the system's operational status."

Records obtained by Navy Times via a Freedom of Information Act request reveal a months-long effort by Marrero to obtain, install and then conceal the chiefs Wi-Fi network from superiors, including the covert installation of a Starlink satellite dish on the outside of the Manchester. When superiors became suspicious about the existence of the network and confronted her about it, Marrero failed to come clean on multiple occasions and provided falsified documents to further mislead Manchester's commanding officer, the investigation states. "The installation and usage of Starlink, without the approval of higher headquarters, poses a serious risk to mission, operational security, and information security," the investigation states.

United States

Cable Providers Top Telecom Rivals for Internet Reliability 25

A new study of broadband reliability finds a top-two finish that you might not expect from recent surveys of ISP customer satisfaction: Charter's Spectrum and Comcast's Xfinity, the two largest cable operators in the US. From a report: Opensignal's report, published Thursday, draws on software telemetry collected from April 1 through June 29 of downtime, consistency of service, and how well a provider meets basic thresholds for speed, latency, and other core performance metrics. Spectrum comes in first with a "Reliability Experience" score of 741 out of 1,000, followed by Xfinity with 710, Verizon with 625, AT&T with 546, and T-Mobile with 525. Opensignal chose those five companies to study because each passes more than a third of US homes.

But while Comcast and Charter employ the same basic cable architecture except for a few fiber-to-the-home pockets, Verizon and AT&T have mixed networks. That includes extensive and growing fiber service but also fixed 4G and 5G wireless from Verizon and hybrid-fiber broadband from AT&T, both of which lack fiber's speed and capacity advantages, plus obsolete DSL connectivity. T-Mobile's home connectivity, meanwhile, is almost exclusively fixed wireless.
Hardware

iFixit: The Samsung Galaxy Ring Is $400 of 'Disposable Tech' (zdnet.com) 40

After a couple of years of regular use, Samsung's $400 Galaxy Ring will end up contributing to the growing e-waste problem. "The Galaxy Ring -- and all smart rings like it -- comes with a huge string attached," writes iFixit in a blog post. "It's 100% disposable, just like the AirPod-style Buds3 that Samsung just released. The culprit? The lithium ion batteries." ZDNet reports: The problem is the battery, and how they have a finite lifespan. Usually that's about 400 recharge cycles, and after that the batteries are finished. And if you can't replace it, then it's the end of the line for the gadget, and it's tossed onto the e-waste pile. [...]

iFixit is damning about this sort of tech. "There's nothing wrong with simple but there is something wrong with unrepairable. Just like the Galaxy Buds3, the Galaxy Ring is a disposable tech accessory that isn't designed to last more than two years." And the bottom line is simple: "We can't recommend buying disposable tech like this."
Here's what iFixit's Shahram Mokhtari had to say about the Galaxy Ring's battery, after putting it through a CT scanner: On the right hand side of the ring is the faint outline of a lithium polymer battery pouch. There's an inductive coil sitting right on top of the battery (the lines that look like a rectangular track) and another very similar inductive coil that's parallel and slightly separated from the first. That second inductive coil is inside the charging case and works together with the inductive coil in the ring to recharge the battery inside the Galaxy Ring. Inductive charging is the only practical way to deliver power to a device that doesn't have any ports. But there's something else here that sticks out like a sore thumb ... that is a press connector joining the battery to the rest of the board! This is a surprising use of space, why isn't this directly soldered? Nobody is getting back in there to disconnect this thing!

We love press connectors, they're easy to work with and make replacing batteries a sight easier than desoldering a half dozen wires. But this one is sealed into the device and serves no purpose in replacement or repair. Our best guess as to why it's in the Galaxy Ring: The battery and wireless charging coil were made in one place, the circuit board somewhere else, and it all comes to a production line somewhere where the two need to be connected together quickly and cheaply. Hence the press connector. It's not for your benefit, it's for the manufacturers.

Games

Atari Announces the 7800 Plus Console Coming This Winter (polygon.com) 13

Atari has just announced a renewed version of its 7800 home console from 1986. Polygon: Dubbed the 7800 Plus, the new console will launch later this winter but is already available to pre-order from Atari for $129.99. The 7800 Plus is a scaled-down version of the original hardware equipped with an HDMI connection and has the ability to play first and third-party cartridges for the Atari 2600 and 7800. Additionally, you'll have the option to play your games in their original 4:3 aspect ration, or upscale them to widescreen format. While emulators and other options for playing retro Atari games exist, playing the games on their original hardware remains the definitive way to experience many of these classic titles.

Along with its new console, Atari also announced a pair of new wireless controllers. The CX40 Plus wireless Joystick and CX78 Plus Wireless gamepad are loving recreations of the original hardware as they shipped with the Atari 2600 and 7800. Both of the new controllers are compatible with either the Atari 2600 Plus (released last year) or the new 7800 Plus consoles but can also be hooked up to your PC by using the included USB-C adapter -- they're even compatible with an original 2600 or 7800 if you have one lying around. Both peripherals are available from Atari now and cost $34.99.

Communications

Apple is Building Its Own Cellular Modem, Playing 'Long Game' to Drop Qualcomm (bloomberg.com) 92

Bloomberg's Mark Gruman remembers how Apple's hardware group "allowed Apple to dump Intel chips from its entire Mac lineup."

And they're now building an in-house cellular modem: For more than a decade, Apple has used modem chips designed by Qualcomm... But in 2018 — while facing a legal battle over royalties and patents — Apple started work on its own modem design.... It's devoting billions of dollars, thousands of engineers and millions of working hours to a project that won't really improve its devices — at least at the outset...

Over the past few years, Apple's modem project has suffered numerous setbacks. There have been problems with performance and overheating, and Apple has been forced to push back the modem's debut until next year at the earliest. The rollout will take place on a gradual basis — starting with niche models — and take a few years to complete. In a sign of this slow transition, Apple extended its supplier agreement with Qualcomm through March 2027... But Qualcomm has said that Apple will still have to pay it some royalties regardless (the chipmaker believes that Apple won't be able to avoid infringing its patents).

So it's hard to tell how big the benefits will be in the near term. Down the road, there are plans for Apple to fold its modem design into a new wireless chip that handles Wi-Fi and Bluetooth access. That would create a single connectivity component, potentially improving reliability and battery life. There's also the possibility that Apple could one day combine all of this into the device's main system on a chip, or SoC. That could further cut costs and save space inside the iPhone, allowing for more design choices. Furthermore, if Apple does ultimately save money by switching away from Qualcomm, it could redirect that spending toward new features and components.

Transportation

US Presses the 'Reset Button' On Technology That Lets Cars Talk To Each Other (npr.org) 95

An anonymous reader quotes a report from NPR: Safety advocates have been touting the potential of technology that allows vehicles to communicate wirelessly for years. So far, the rollout has been slow and uneven. Now the U.S. Department of Transportation is releasing a roadmap it hopes will speed up deployment of that technology -- and save thousands of lives in the process. "This is proven technology that works," Shailen Bhatt, head of the Federal Highway Administration, said at an event Friday to mark the release of the deployment plan (PDF) for vehicle-to-everything, or V2X, technology across U.S. roads and highways. V2X allows cars and trucks to exchange location information with each other, and potentially cyclists and pedestrians, as well as with the roadway infrastructure itself. Users could send and receive frequent messages to and from each other, continuously sharing information about speed, position, and road conditions -- even in situations with poor visibility, including around corners or in dense fog or heavy rain. [...]

Despite enthusiasm from safety advocates and federal regulators, the technology has faced a bumpy rollout. During the Obama administration, the National Highway Traffic Safety Administration proposed making the technology mandatory on cars and light trucks. But the agency later dropped that idea during the Trump administration. The deployment of V2X has been "hampered by regulatory uncertainty," said John Bozzella, president and CEO of the Alliance for Automotive Innovation, a trade group that represents automakers. But he's optimistic that the new plan will help. "This is the reset button," Bozzella said at Friday's announcement. "This deployment plan is a big deal. It is a crucial piece of this V2X puzzle." The plan lays out some goals and targets for the new technology. In the short-term, the plan aims to have V2X infrastructure in place on 20% of the National Highway System by 2028, and for 25% of the nation's largest metro areas to have V2X enabled at signalized intersections. V2X technology still faces some daunting questions, including how to pay for the rollout of critical infrastructure and how to protect connected vehicles from cyberattack. But safety advocates say it's past time to find the answers.

Communications

AT&T and Verizon Ask FCC To Throw a Wrench Into Starlink's Mobile Plan (arstechnica.com) 94

AT&T and Verizon are urging the FCC to reject SpaceX's plan to offer cellular service with T-Mobile, arguing that it would cause harmful interference to terrestrial mobile networks. Ars Technica reports: Filings urging the Federal Communications Commission to deny SpaceX's request for a waiver were submitted by AT&T and Verizon this week. The plan by SpaceX's Starlink division also faces opposition from satellite companies EchoStar (which owns Dish and Hughes) and Omnispace. SpaceX and T-Mobile plan to offer Supplemental Coverage from Space (SCS) for T-Mobile's cellular network using SpaceX satellites. As part of that plan, SpaceX is seeking a waiver of FCC rules regarding out-of-band emission limits.

AT&T's petition to deny the SpaceX waiver request said the FCC's "recent SCS order appropriately recognized that SCS deployments should not present any risk to the vital terrestrial mobile broadband networks upon which millions of Americans rely today. The Commission authorized SCS as secondary to terrestrial mobile service, correctly explaining that the SCS framework must 'retain service quality of terrestrial networks, protect spectrum usage rights, and minimize the risk of harmful interference.'" AT&T said SpaceX's requested "ninefold increase" to the allowable power flux-density limits for out-of-band emissions "would cause unacceptable harmful interference to incumbent terrestrial mobile operations. Specifically, AT&T's technical analysis shows that SpaceX's proposal would cause an 18% average reduction in network downlink throughput in an operational and representative AT&T PCS C Block market deployment." Verizon's opposition to the waiver request similarly said that SpaceX's proposal "would subject incumbent, primary terrestrial licensee operations in adjacent bands to harmful interference." Wireless phone performance will suffer, Verizon said [...].
SpaceX and T-Mobile told FCC staff that their plan will not harm other wireless operations and predicted that competitors will make misleading claims. SpaceX also argued that the FCC's emissions limit is too strict and should be changed.
Security

Researchers Hack Electronic Shifters With a Few Hundred Dollars of Hardware 125

An anonymous reader quotes a report from Wired: Professional cycling has, in its recent history, been prone to a shocking variety of cheating methods and dirty tricks.Performance-enhancing drugs.Tacks strewn on race courses. Even stealthy motors hidden inside of wheel hubs. Now, for those who fail to download a software patch for their gear shifters -- yes, bike components now get software updates -- there may be hacker saboteurs to contend with, too. At the Usenix Workshop on Offensive Technologies earlier this week, researchers from UC San Diego and Northeastern University revealed a technique that would allow anyone with a few hundred dollars of hardware to hack Shimano wireless gear-shifting systems (Warning: source may be paywalled; alternative source) of the kind used by many of the top cycling teams in the world, including in recent events like the Olympics and the Tour de France. Their relatively simple radio attack would allow cheaters or vandals to spoof signals from as far as 30 feet away that trigger a target bike to unexpectedly shift gears or to jam its shifters and lock the bike into the wrong gear.

The trick would, the researchers say, easily be enough to hamper a rival on a climb or, if timed to certain intense moments of a race, even cause dangerous instability. "The capability is full control of the gears. Imagine you're going uphill on a Tour de France stage: If someone shifts your bike from an easy gear to a hard one, you're going to lose time," says Earlence Fernandes, an assistant professor at UCSD's Computer Science and Engineering department. "Or if someone is sprinting in the big chain ring and you move it to the small one, you can totally crash a person's bike like that." [...] The researchers' technique exploits the increasingly electronic nature of modern high-end bicycles, which now have digital components like power meters, wireless control of fork suspensions, and wireless shifters. "Modern bicycles are cyber-physical systems," the researchers note in their Usenix paper. Almost all professional cyclists now use electronic shifters, which respond to digital signals from shifter controls on the bike's handlebars to move a bicycle's chain from gear to gear, generally more reliably than mechanical shifting systems. In recent years, those wired electronic shifters have transitioned again to wireless versions that pair via a radio connection, such as the popular Di2 wireless shifters sold by the Japanese cycling component firm Shimano, which the researchers focused on.
Shimano says it has developed a firmware update to patch the exploit but it won't be available widely until late August. The update is intended to improve wireless transmission across Shimano Di2 component platforms, though specific details about the fix and how it prevents the identified attacks have not been disclosed for security reasons.
The Courts

OceanGate Submersible Victim's Family Sues For $50 Million, Partly Blames $30 Logitech Controller (extremetech.com) 92

An anonymous reader quotes a report from ExtremeTech: The family of a French mariner who died on the imploded Titan submersible last year has sued Titan's maker, OceanGate Expeditions, for more than $50 million. The lawsuit claims OceanGate is responsible for explorers' suffering immediately preceding their deaths, as well as for failing to disclose the extent of the submersible's risks. Among those risks are Titan's cheap materials, including the $30 Logitech gaming controller used aboard the vehicle. [...]

The lawsuit points at Titan's "hip, contemporary, wireless electronics system" and then alleges that none of the controllers or gauges inside Titan would operate without a constant source of power and a wireless signal. One of those controllers was a modified Logitech F710 Gamepad, a $30 to $40 device designed for, well, gaming. The gamepad quickly became the subject of internet mockery following the loss of Titan; some speculators said the submersible must have been doomed to fail if it used such cheap components. The lawsuit even claims the controller's Bluetooth (rather than wired) connectivity set it up for failure. Still, other speculators believe the controller wouldn't have had much impact on the submersible's operational durability. Instead, the issue would have been with the vehicle's carbon fiber pressure cylinder, which Rush allegedly bought off Boeing at a discount after the material passed its "airplane shelf life." Regardless of the exact material, it seems the consensus among members of the public is that for OceanGate, quality was an afterthought.

Cellphones

T-Mobile Shutting Down 2G Network Beginning Next Month (tmo.report) 28

"T-Mobile will be shutting down their 2G network beginning next month, making older phones obsolete," writes Slashdot reader Dustin Destree. From the Mobile Report: Most phones today use 4G and 5G, and T-Mobile's 2G service somehow managed to outlive the company's 3G service, which was killed off in 2022. Nonetheless, after postponing a previous shutdown date of April 2nd, we seem to finally have a date for T-Mobile sunsetting its 2G service, and it's pretty soon. T-Mobile has added a date for when its 2G service's capacity and coverage is "expected to change." The service should begin shutdown on September 1st, 2024. The date was quietly added without a major announcement, and it was added sometime after August 5th, as a former Google cache of the page (which has now also been updated) previously showed.
Technology

World's Largest 3D-Printed Neighborhood Nears Completion in Texas (reuters.com) 91

ICON, a construction technology company, is nearing completion of 100 3D-printed homes in Wolf Ranch, Texas, using a massive robotic printer. The 45-foot-wide, 4.75-ton Vulcan printer began constructing the walls of what ICON claims is the world's largest 3D-printed community in November 2022. The printer extrudes a concrete mixture layer by layer, creating corduroy-textured walls. ICON senior project manager Conner Jenkins told Reuters the process is faster and more efficient than traditional construction, requiring fewer workers and reducing material waste.

The single-story homes, priced between $450,000 and $600,000, feature concrete walls resistant to water, mold, termites, and extreme weather. However, homeowners reported weak wireless signals due to the thick walls, necessitating mesh internet routers. ICON, which printed its first home in Austin in 2018, is also developing lunar construction systems for NASA's Artemis program.
Stats

What's the 'Smartest' City in America - Based on Tech Jobs, Connectivity, and Sustainability? (newsweek.com) 66

Seattle is the smartest city in America, with Miami and then Austin close behind. That's according to a promotional study from smart-building tools company ProptechOS. Newsweek reports: The evaluation of tech infrastructure and connectivity was based on several factors, including the number of free Wi-Fi hot spots, the quantity and density of AI and IoT companies, average broadband download speeds, median 5G coverage per network provider, and the number of airports. Meanwhile, green infrastructure was assessed based on air quality, measured by exposure to PM2.5, tiny particles in the air that can harm health. Other factors include 10-year changes in tree coverage, both loss and gain; the number of electric vehicle charging points and their density per 100,000 people; and the number of LEED-certified green buildings. The tech job market was evaluated on the number of tech jobs advertised per 100,000 people.
Seattle came in first after assessing 16 key indicators across connectivity/infrastructure, sustainability, and tech jobs — "boasting 34 artificial intelligence companies and 13 Internet of Things companies per 100,000 residents." In terms of sustainability, Seattle has enhanced its tree coverage by 13,700 hectares from 2010 to 2020 and has established the equivalent of 10 electric vehicle charging points per 100,000 residents. Seattle has edged out last year's top city, Austin, to claim the title of the smartest city in the U.S., with an overall score of 75.7 out of 100. Miami wasn't far behind, achieving a score of 75.4. However, Austin still came out on top for smart city infrastructure, scoring 86.2 out of 100. This is attributed to its high broadband download speed of 275.60 Mbps — well above the U.S. average of 217.14 Mbps — and its concentration of 337 AI companies, or 35 per 100,000 people.
You can see the full listings here. The article notes that the same study also ranked Paris as the smartest city in Europe — slipping ahead of London — thanks to Paris's 99.5% 5G coverage, plus "the second-highest number of AI companies in Europe and the third-highest number of free Wi-Fi hot spots. Paris is also recognized for its traffic management systems, which monitor noise levels and air quality."

Newsweek also shares this statement from ProptechOS's founder/chief ecosystem officer. "Advancements in smart cities and future technologies such as next-generation wireless communication and AI are expected to reduce environmental impacts and enhance living standards."

In April CNBC reported on an alternate list of the smartest cities in the world, created from research by the World Competitiveness Center. It defined smart cities as "an urban setting that applies technology to enhance the benefits and diminish the shortcomings of urbanization for its citizens." And CNBC reported that based on the list, "Smart cities in Europe and Asia are gaining ground globally while North American cities have fallen down the ranks... Of the top 10 smart cities on the list, seven were in Europe." Here are the top 10 smart cities, according to the 2024 Smart City Index.

- Zurich, Switzerland
- Oslo, Norway
- Canberra, Australia
- Geneva, Switzerland
- Singapore
- Copenhagen, Denmark
- Lausanne, Switzerland
- London, England
- Helsinki, Finland
- Abu Dhabi, United Arab Emirates

Notably, for the first time since the index's inception in 2019, there is an absence of North American cities in the top 20... The highest ranking U.S. city this year is New York City which ranked 34th, followed by Boston at 36th and Washington DC, coming in at 50th place.

Crime

Burglars are Jamming Wi-FI Security Cameras (pcworld.com) 92

An anonymous reader shared this report from PC World: According to a tweet sent out by the Los Angeles Police Department's Wilshire division (spotted by Tom's Hardware), a small band of burglars is using Wi-Fi jamming devices to nullify wireless security cameras before breaking and entering.

The thieves seem to be well above the level of your typical smash-and-grab job. They have lookout teams, they enter through the second story, and they go for small, high-value items like jewelry and designer purses. Wireless signal jammers are illegal in the United States. Wireless bands are tightly regulated and the FCC doesn't allow any consumer device to intentionally disrupt radio waves from other devices. Similar laws are in place in most other countries. But signal jammers are electronically simple and relatively easy to build or buy from less-than-scrupulous sources.

The police division went on to recommend tagging value items like a vehicle or purse with Apple Air Tags — and "talk to your Wi-Fi provider about hard-wiring your burglar alarm system."

And among their other suggestions: Don't post on social media that you're going on vacation...
Transportation

GM-Owned Cruise Has Lost Interest In Cars Without Steering Wheels (yahoo.com) 72

Yesterday, GM announced it was delaying production of the Cruise Origin indefinitely, opting to use the Chevy Bolt as the main vehicle for its self-driving efforts. Introduced four years ago, the Cruise Origin embodied a futuristic vision with no steering wheels or pedals and 'campfire' seating for six passengers, all while providing wireless internet. However, as Fortune's Jessica Mathews writes, the company appears to have lost interest in that vision (source paywalled; alternative source) -- at least for now. From the report: To hear GM CEO and Cruise Chair Mary Barra, the demise of the Origin comes down to costs and regulation. GM's "per unit-costs will be much lower" by focusing on Bolts instead of Origin vehicles, Barra wrote in a quarterly letter to shareholders Tuesday. Barra discussed the regulatory challenges during the quarterly earnings call, explaining the company's view that deploying the Origin was going to require "legislative change." "As we looked at this, we thought it was better to get rid of that risk," Barra said.

All robo-taxi companies have been waiting on the green light from regulators for the approvals needed to add these futuristic pedal-less cars into their commercial fleets. While the National Highway Traffic Safety Administration adjusted its rules so that carmakers could manufacture and deploy cars without pedals or steering, state DMVs still have many restrictions set in place when it comes to people riding in them. GM isn't completely swearing off the concept of steering-wheel free cars -- Barra noted that there could be an opportunity for a "vehicle like the Origin in the future."

The Courts

Lawsuit: T-Mobile Must Pay For Breaking Lifetime Price Guarantee (arstechnica.com) 30

An anonymous reader quotes a report from Ars Technica: Angry T-Mobile customers have filed a class action lawsuit over the carrier's decision to raise prices on plans that were advertised as having a lifetime price guarantee. "Based upon T-Mobile's representations that the rates offered with respect to certain plans were guaranteed to last for life or as long as the customer wanted to remain with that plan, each Plaintiff and the Class Members agreed to these plans for wireless cellphone service from T-Mobile," said the complaint (PDF) filed in US District Court for the District of New Jersey. "However, in May 2024, T-Mobile unilaterally did away with these legacy phone plans and switched Plaintiffs and the Class to more expensive plans without their consent."

The complaint, filed on July 12, has four named plaintiffs who live in New Jersey, Georgia, Nevada, and Pennsylvania. They are seeking to represent a class of all US residents "who entered into a T-Mobile One Plan, Simple Choice plan, Magenta, Magenta Max, Magenta 55+, Magenta Amplified or Magenta Military Plan with T-Mobile which included a promised lifetime price guarantee but had their price increased without their consent and in violation of the promises made by T-Mobile and relied upon by Plaintiffs and the proposed class." The complaint seeks "restitution of all amounts obtained by Defendant as a result of its violation," plus interest. It also seeks statutory and punitive damages, and an injunction to prevent further "wrongful, unlawful, fraudulent, deceptive, and unfair conduct."
The report notes that the lawsuit centers around T-Mobile's broken "Un-contract" promise made in January 2017, which assured customers that their T-Mobile One plan prices would never increase unless they decided to change their plans. Despite the guarantee, T-Mobile included a significant caveat in a FAQ on its website, stating they would only cover the final month's bill if the price was raised and the customer decided to cancel. Many customers missed this caveat, leading to confusion and frustration when prices were later hiked.

The lawsuit also addresses the transition from the "Un-contract" to a new "Price Lock" guarantee, which initially offered more protection but was later weakened, causing further dissatisfaction. The FCC said it has received around 1,600 complaints regarding these price hikes by late June.
AT&T

AT&T Outage Blocked 92 Million Calls, FCC Report Reveals 16

AT&T's February wireless outage disrupted over 92 million voice calls and hindered more than 25,000 attempts to reach emergency services, an FCC report said. The 12-hour nationwide incident affected approximately 125 million devices, including those of other providers using AT&T's network. Stemming from an equipment configuration error during a network change, the outage also impacted first responders' communications.
Verizon

Verizon Hit By Prepaid Subscriber Exodus After Internet Subsidy Ends (yahoo.com) 45

Verizon reported a significant loss of wireless subscribers in the second quarter, with its consumer business shedding 624,000 prepaid customers, largely due to the expiration of the federal Affordable Connectivity Program in May.

The telecom giant attributed over half of these losses to the end of the COVID-era internet subsidy that had previously supported 23 million low-income households across the United States. Despite the subscriber exodus, Verizon managed to add 148,000 net monthly bill-paying wireless phone subscribers during the period.
Cellphones

FCC Blasts T-Mobile's 365-Day Phone Locking, Proposes 60-Day Unlock Rule (arstechnica.com) 39

An anonymous reader quotes a report from Ars Technica: Citing frustration with mobile carriers enforcing different phone-unlocking policies that are bad for consumers, the Federal Communications Commission is proposing a 60-day unlocking requirement that would apply to all wireless providers. The industry's "confusing and disparate cell phone unlocking policies" mean that "some consumers can unlock their phones with relative ease, while others face significant barriers," Commissioner Geoffrey Starks said at yesterday's FCC meeting. "It also means certain carriers are subject to mandatory unlocking requirements while others are free to dictate their own. This asymmetry is bad for both consumers and competition."

The FCC is "proposing a uniform 60-day unlocking policy" so that "consumers can choose the carrier that offers them the best value," Starks said. Unlocking a phone allows it to be used on a different carrier's network as long as the phone is compatible. The FCC approved the Notice of Proposed Rulemaking (NPRM) in a 5-0 vote. That begins a public comment period that could lead to a final rulemaking. A draft of the NPRM said the FCC "propose[s] to require all mobile wireless service providers to unlock handsets 60 days after a consumer's handset is activated with the provider, unless within the 60-day period the service provider determines the handset was purchased through fraud."

"You bought your phone, you should be able to take it to any provider you want," Rosenworcel said. "Some providers already operate this way. Others do not. In fact, some have recently increased the time their customers must wait until they can unlock their device by as much as 100 percent." Rosenworcel apparently was referring to a prepaid brand offered by T-Mobile. The NPRM draft said that "T-Mobile recently increased its locking period for one of its brands, Metro by T-Mobile, from 180 days to 365 days." The 365-day rule brought Metro into line with other T-Mobile prepaid phones that already came with the year-long lock. We reached out to T-Mobile and will update this article if it provides a comment. A merger condition imposed on T-Mobile's purchase of Sprint merely requires that it unlock prepaid phones within one year. T-Mobile imposes different unlocking policies on prepaid and postpaid phones. For postpaid devices, T-Mobile says it will unlock phones that have been active for at least 40 days, but only if any associated financing or leasing agreement has been paid in full.

Piracy

Record Labels Sue Verizon After ISP 'Buried Head In Sand' Over Subscribers' Piracy (torrentfreak.com) 144

An anonymous reader quotes a report from TorrentFreak: Just before the weekend, dozens of record labels including UMG, Warner, and Sony, filed a massive copyright infringement lawsuit against Verizon at a New York federal court. In common with previous lawsuits that accused rivals of similar inaction, Verizon Communications Inc., Verizon Services Corp., and Cellco Partnership (dba Verizon Wireless), stand accused of assisting subscribers to download and share pirated music, by not doing enough to stop them. The labels' complaint introduces Verizon as one of the largest ISPs in the country, one that "knowingly provides its high-speed service to a massive community of online pirates."

Knowledge of infringement, the labels say, was established at Verizon over a period of several years during which it received "hundreds of thousands" of copyright notices, referencing instances of infringement allegedly carried out by its subscribers. The complaint cites Verizon subscribers' persistent use of BitTorrent networks to download and share pirated music, with Verizon allegedly failing to curtail their activity. "While Verizon is famous for its 'Can you hear me now?' advertising campaign, it has intentionally chosen not to listen to complaints from copyright owners. Instead of taking action in response to those infringement notices as the law requires, Verizon ignored Plaintiffs' notices and buried its head in the sand," the labels write.

"Undeterred, infringing subscribers identified in Plaintiffs' notices continued to use Verizon's services to infringe Plaintiffs' copyrights with impunity. Meanwhile, Verizon continued to provide its high-speed service to thousands of known repeat infringers so it could continue to collect millions of dollars from them." Through this lawsuit, which references piracy of songs recorded by artists including The Rolling Stones, Ariana Grande, Bob Dylan, Bruno Mars, Elvis Presley, Dua Lipa, Drake, and others, the labels suggest that Verizon will have no choice but to hear them now. [...]

Attached to the complaint, Exhibit A contains a non-exhaustive list of the plaintiffs' copyright works allegedly infringed by Verizon's subscribers. The document is over 400 pages long, with each track listed representing potential liability for Verizon as a willful, intentional, and purposeful contributory infringer, the complaint notes. This inevitably leads to claims based on maximum statutory damages of $150,000 per copyrighted work infringed on Count I (contributory infringement). The statutory maximum of $150,000 per infringed work is also applied to Count II (vicarious infringement), based on the labels' claim that Verizon derived a direct financial benefit from the direct infringements of its subscribers.
The labels' complaint can be found here (PDF).

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