snydeq writes "Poorly documented code? Chances are the problem lies not in your programmers, but in your process, writes Fatal Exception's Neil McAllister. 'Unfortunately, too few developers seem to do a good job of documenting their code. Encouraging them to start can be a difficult challenge — but not an impossible one,' McAllister writes, adding that to establish a culture of documentation managers should favor the carrot before the stick. 'Like most people, programmers respond better to incentives than to mandates. Simple praise can go a long way, but managers may find other ways to reward developers. Are your developers occasionally on-call for weekend support duties or late-night update deployments? Consider giving them a break if they volunteer to pick up some extra documentation burden. Of course, financial incentives work, too.'"