Apple Does Not Keep the 30% Commission On a Refund [Update] 60
When a customer gets refunded for an app they purchased, Apple doesn't refund the 30% cut they took from the developer, says developer Simeon Saens of Two Lives Left. While [online] payment processors generally don't refund fees on refunded payments, "the App Store doesn't position itself as a payments processor the way Stripe does, so it sounds really weird that they would act like one," writes HN user chadlavi. Epic Games CEO Tim Sweeney says in a tweet: This is a critical consideration in these 30% store fees. They come off the top, before funding any developer costs. As a result, Apple and Google make more profit from most developers' games than the developers themselves. That is terribly unfair and exploitative. "If the app store took a 3% chunk and never refunded it regardless of the ongoing status of the transaction, that would put them right in line with other payment processors," adds chadlavi. "It would also still net them billions of dollars, I think!"
UPDATE: In a follow-up tweet, Simeon says he "was mistaken in my original (now deleted) tweet." He adds: "Apple does not keep the 30% commission on a refund the refund happens as you'd expect. I don't know where I got the idea that it worked the way I thought it did."
Slashdot reader ravenscar did some digging in the Apple developer forums and found that "Apple has the right to keep its 30%... [but] rarely exercises this right and most developers see a 1 to 1 relationship on funds received vs funds refunded in these situations." They go on to say: "I can't find any cited examples of Apple keeping the commission."
UPDATE: In a follow-up tweet, Simeon says he "was mistaken in my original (now deleted) tweet." He adds: "Apple does not keep the 30% commission on a refund the refund happens as you'd expect. I don't know where I got the idea that it worked the way I thought it did."
Slashdot reader ravenscar did some digging in the Apple developer forums and found that "Apple has the right to keep its 30%... [but] rarely exercises this right and most developers see a 1 to 1 relationship on funds received vs funds refunded in these situations." They go on to say: "I can't find any cited examples of Apple keeping the commission."