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Bad Web Sites Can Cause "Mouse Rage" 267

Posted by kdawson
from the high-blood-pressure dept.
alphadogg writes "Badly designed Web sites may have negative effects on a user's immune, cardiovascular, and nervous systems, a study says. The study of 2,500 users was commissioned by Rackspace Managed Hosting and published by the UK's Social Issues Research Centre. It found that five technology flaws in Web sites may have deleterious effects." How long before the first class action suit in the U.S. over bad Web site design?
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Bad Web Sites Can Cause "Mouse Rage"

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  • by Antony-Kyre (807195) on Wednesday December 20, 2006 @02:36AM (#17309672)
    How long before the first class action suit in the U.S. over bad Web site design?

    My reply: Didn't we already have the blind sue over something similar to this?
    • by Anonymous Coward on Wednesday December 20, 2006 @02:38AM (#17309678)
      Didn't we already have the blind sue over something similar to this?
      Bump.
      • Re: (Score:2, Funny)

        by _tognus (903491)
        What's so funny about that? I don't see it.
        • Re: (Score:3, Informative)

          by Anonymous Coward
          What's so funny about that? I don't see it.
          He answered in braille.
    • I wonder how hard it would be to design a website that was so awful [aol.com] that it actually caused physical illness...
      • Re: (Score:3, Informative)

        by cloricus (691063)
        Not sure though I believe these guys [microsoft.com] know. I nearly went insane trying to work out where the Exchange 2003 patches section was yesterday; and when I got there I was told it was only accessible via a password that you get from a phone tech...
        • by Monoman (8745) on Wednesday December 20, 2006 @08:22AM (#17311094) Homepage
          I am not defending the MS site design but you must mean patches only released to customers experiencing a particular problem. The KB article will usually tell you to contact MS Support for patches not available on their website.

          If you are talking about Service Packs, Critical Updates, and those types of things then you can get most of those things by going to windowsupdate.microsoft.com (in IE click on Tools -> Windows Update).

          You can also find the Exchange 2K3 downloads in a few clicks.

          * www.microsoft.com/exchange
          * Click Downloads on the left navigation pane
          * Click Exchange 2003 Server downloads on the top right

          From there I was able to download SP2 (Using Firefox) in another 2 clicks.

          It may not be perfect but the MS site is much better than many other sites. Have you ever tried downloading updates or drivers from IBM? IBM Support can't even tell you how. IBM Support will give you a filename to put in their search form to find the download. It has been this way for 10 years. PATHETIC!

      • by Firehed (942385)
        Other [myspace.com] sites regularly cause me to vomit, so it can't be too hard.
      • by walt-sjc (145127)
        I wonder how hard it would be to design a website that was so awful that it actually caused physical illness...

        Just head on over to MySpace and check out any teen girl's page. They seem to have no problem doing that.
    • I'm not blind, you insensitive clod! I'm visionally challenged!
    • by Travoltus (110240) on Wednesday December 20, 2006 @05:17AM (#17310302) Journal
      Steal an mp3 = zillions of dollars in damages

      Cause health problems for thousands or millions = no damages?

      And people tell me that corporations don't have special rights.......

      hint: I mean, let's take away the corporations' special rights...
      • by jez9999 (618189)
        It's more than a 'right'. Corporations have special needs.
      • As you seem to have noted, Governments no longer run things, countries no longer have sovereignty. The big multinationals run the show now and the governments do their bidding for fear of losing the money streams they offer.
        We're probably not that far from the first 'World Government' and when it happens, it will probably be called Texaco or Monsanto.
      • by niktemadur (793971) on Wednesday December 20, 2006 @08:36AM (#17311152)
        And people tell me that corporations don't have special rights.......

        Those rights arise from the "corporate person" employing a fleet of lobbyists and lawyers who know how to grease palms, exploit loopholes and drag out legal liabilities for eons. That's one ridiculously powerful person.

        Special rights indeed... let's suppose I'm a physical person with the resources that a corporate person has, and I just find it too much of an effort and hassle to seek out a trash can every time I finish off a can of soda. Well, I'm going to lobby, influence and bribe the proper authorities (congressmen and courts especially) to make littering legal. Sound ridiculous? That's exactly how the corporate climate functions.

        The slippery slope began the moment a judge (in the 1860's or 70's, I believe) ruled on the side of the corporation being a "person", an exploit that arose from the misuse of a piece of legislation designed (horribly, it seems) to protect the rights of the black man in the United States after slavery had been abolished. Again, fleets of lawyers exploiting loopholes.

        Imagine giving special rights to caucasians to litter in the street all they want, but if an african, asian, hispanic or middle-eastern person gets caught trying to pull it off, they get penalized. If a corporation is a "person", we are living the equivalent of special rights for a minority, and we (physical persons) are all being discriminated against.

        To make matters worse, I'm under the impression that only certain corporations get the special treatment, as many mom-and-pop businesses are structured as corporations - remember that corporate status prevents personal assets from being seized in case of business woes such as bankrupcy. A few transnational rotten apples have spoiled the basket for the vast majority of well-intentioned endeavours. However, the abuses of the transnationals are such that we seem to be past the critical point in several crucial aspects for the economy, society and even the species as a whole. Many informed and concerned individuals are fed up and itching for change, even if just to err on the side of caution.

        Intriguingly, there were elections last May in Northern California, and the people of Humboldt County voted by a margin of about 60%-40% to abolish the status of "person" to corporations. Maybe little will come of this, but maybe other counties around the nation will put up similar propositions to its' voters, there will be a confrontation, and a decision makes it all the way to the Supreme Court. Maybe it's happened before, but this is not the sort of shit that makes the nightly news, even though it may be one of the crucial issues of our times. Also, I wouldn't hold my breath with the current Supreme Court under Baby Bush. Nor under a democrat president either, to be honest.

        Does anybody knows if the Humboldt County experiment has been attempted before? And secondly, even though it can be considered a landslide election, how come 40% of the population, even in liberal Humboldt, would vote to keep the legal status of corporations as "people"? To stay one step ahead of the implicit joke here: what were they smoking?
  • by kihjin (866070) on Wednesday December 20, 2006 @02:39AM (#17309684)
    How long before the first class action suit in the U.S. over bad Web site design?

    Depends on how long it takes my Cease and Desist letter to arrive at CmdrTaco's house. Given the USPS, it might not arrive for weeks!
  • by Anonymous Coward
    "Badly designed Web sites may have negative effects on a user's immune, cardiovascular, and nervous systems, a study says. "

    So that's why Taco redesigned Slashdot. I didn't know he cared.
  • by antifoidulus (807088) on Wednesday December 20, 2006 @02:43AM (#17309698) Homepage Journal
    "Sorry boss, but slashdot's ugly IT color scheme weakened my immune system and now I'm sick so I can't come in today"
    • I'm gonna take the advice of George Carlin, and look all day at bad websites for the purpose of strengthening my immune system.

      If I surf craigslist for random crap, I'll be tempered in raw shit!

      • Re: (Score:3, Funny)

        by elrous0 (869638) *
        Craigslist is for amateurs. Real thrill-junkies will spend an entire day surfing profiles at myspace, with their speakers turned up, using only profiles returned after a search for "my boyfriend can be SOOOOO annoying".

        I'm told it's tougher than summitting Everest.

        -Eric

    • And since we're reading /. from work (I, for one, am.), we sue our employer too. Always add insult to damage!
  • Ironic (Score:5, Insightful)

    by Anonymous Coward on Wednesday December 20, 2006 @02:44AM (#17309702)
    It's ironic that this article appears on the EETimes, which is so chock-full of advertisements that it's difficult to tell where the article ends. Not to mention the annoying flash popup that activates if you mouse-over the corner of the page.
    • Re:Ironic (Score:4, Insightful)

      by packeteer (566398) <packeteer@subdim e n sion.com> on Wednesday December 20, 2006 @03:00AM (#17309756)
      Adblock is your friend. Also i personally use flashblock with adblock to prevent unwanted flash.
      • by Korin43 (881732)
        Yeah seriously.. First thing I think when people complain about ads online is "What ads? Oh right, I've been using Adblock.."
      • by Arker (91948)
        I use noscript. It handles flash very well, along with a lot of other crap I don't want to deal with.
    • Re: (Score:3, Funny)

      by pilgrim23 (716938)
      don't blame EETimes. Those poor folks are living a hand to mouse existence....
  • by dnc253 (1039198) on Wednesday December 20, 2006 @02:49AM (#17309728)
    Oh man, nothing gets me madder then websites that are doing very simple things, but don't work! I bet I've caused more damage throwin' my mouse around than any of those stupid Wii users. Gotta find me a nice sturdy wrist starp for my mouse.
    • by vought (160908)
      Oh man, nothing gets me madder then websites that are doing very simple things, but don't work!

      No kidding. Seriously, I think most people have more to fear from blood pressure elevation and arterial wall damage caused by driving to and from work every day than from the odd shitty web site.

      I have a cure-all for such web sites. I don't ever visit them again - except for C|Net - because their "teh stupid" is so sparkly that I can't turn away.
  • by MutantHamster (816782) on Wednesday December 20, 2006 @02:54AM (#17309746) Homepage
    Or as those of us who aren't pretentious call it: "anger."
    • by geobeck (924637) on Wednesday December 20, 2006 @03:33AM (#17309926) Homepage

      Or as those of us who aren't pretentious call it: "anger."

      Ah, but if it's a 'syndrome', you can blame someone for it. If it's just anger, it's your own foolish fault you broke your brand new 21" monitor.

      • Re: (Score:3, Funny)

        by TapeCutter (624760)
        "Ah, but if it's a 'syndrome', you can blame someone for it."

        Not always, but you can get great drugs to treat it! Anger is a bad diagnosis from the blame/drugs point of view, if your "angry" they blame you, and then treat it by forcing you to hang out with a group of angry strangers twice a week.
    • by galego (110613)
      yep ... and anger's friends ...

      Impatience
      Laziness
      Entitlement (i.e. "It's your fault I have bad health ... I had to click twice to find that piece of info.")

      Granted, I'm all for good functioning design ... but this is ridiculous. No web designer/programmer is responsible for anyone else's health problems. The problem here is between the keyboard and the chair ... move along folks.
  • Wouldn't myspace take the cake on this one? Seriously, I'd rather gouge out my own eyes then shift through any of that.
  • by xyankee (693587)
    How long before the first class action suit in the U.S. over bad Web site design?

    As soon as those Wii owners return to their computers...
  • by Dracos (107777) on Wednesday December 20, 2006 @03:23AM (#17309864)

    I'm specifically interested in this so-called "perfect website" that was used as a baseline.

    Other factors could contribute also, from the ergonomics and lighting of the testing facility to the colors of the sites presented.

    How many of these sites were Flash vs standards-based? What was the average text size? Contrast between text and background? Number of images, and their sizes? How about CSS vs table layouts? How did "Pretty" sites (eg, digg.com) fare against "ugly" sites (eg, cragslist)? Static navigation elements vs complex multi-level fly-out menus? There are a lot of possible factors and criteria that go unmentioned, at least in TFA.

    "The message is clear: Businesses need to provide simple and easy-to-navigate layouts, whilst focusing on speed and uptime."

    I'm not sure if I completely agree with the implication that hardware infrastructure and network reliability trumps usability. For me, a site that is designed badly or behaves badly on the browser side is a greater offense than a site that loads a little slower than most.

    Navigation is but a portion of layout. Other studies have shown that the brain subconsciously identifies all the major areas of a web page (header, navigation, main content, ancillary content) in 1/20 of a second after the page loads, and that the common practice of placing navigation/secondary content a left-hand column causes people to ignore anything in the right-side column (a phenomenon known as "right side blindness"), because people have learned that most of the time, what's in the right-hand column is less related (if it's relevant at all) to their task at hand... typically third party banners or other cruft.

    I hope that the conclusion is that modern, CSS driven, user-centric designs are less stress inducing than bloated, image-laden table layouts, but I get the feeling that the reseearchers aren't prepared to commit to saying it.

    • by Detritus (11846)
      I get very irritated when I select a web address and watch the status bar display "loading n of 180" for minutes at a time, because the web page design was broken down into hundreds of components, scattered across numerous sites, some of which are down or have flakey connections to the Internet. I'd rather have fast, complete, and a bit ugly.
    • by Anonymous Brave Guy (457657) on Wednesday December 20, 2006 @05:53AM (#17310464)

      I'm not sure if I completely agree with the implication that hardware infrastructure and network reliability trumps usability. For me, a site that is designed badly or behaves badly on the browser side is a greater offense than a site that loads a little slower than most.

      Ah, but you're not in the server hardware business. From the business name, it sounds like the guy you were quoting (whose company commissioned the study) is in exactly that business.

      Navigation is but a portion of layout. Other studies have shown that the brain subconsciously identifies all the major areas of a web page (header, navigation, main content, ancillary content) in 1/20 of a second after the page loads, and that the common practice of placing navigation/secondary content a left-hand column causes people to ignore anything in the right-side column (a phenomenon known as "right side blindness"), because people have learned that most of the time, what's in the right-hand column is less related (if it's relevant at all) to their task at hand... typically third party banners or other cruft.

      In one of the few articles worth reading on UseIT [useit.com] in recent years, Jakob Nielsen describes the results of their eye-tracking studies into how users read web pages [useit.com] as an "F" shape. Perhaps unsurprisingly, when you look at some real pages with the eye-tracking data, you see a combination of several effects: the user typically scans across for selected lines (headings?) but less so as they get further down the page, scans the left side of the main column and any extra column to the left (usually menus?), and will also focus on obviously relevant boxes to the right (shopping carts? menus?). IMHO it's worth a read if you're interested in this sort of thing.

      I hope that the conclusion is that modern, CSS driven, user-centric designs are less stress inducing than bloated, image-laden table layouts, but I get the feeling that the reseearchers aren't prepared to commit to saying it.

      I hope they wouldn't. After all, why should a user see any difference at all between CSS-driven and table-layout-driven sites, if the tools are used to generate the same effect? (Please don't tell me the research is really about accessibility, which is the only compelling reason I have so far seen for moving to CSS if you have an existing table-based layout on your site that works acceptably. The rest is mostly hype IME, usually proposed by people with a vested interest.)

  • I smell a rat (Score:2, Insightful)

    by ameyer17 (935373)

    Rackspace Managed Hosting commissioned the study. The U.K. firm's managing director, Jacques Greyling, said the study shows that businesses selling online have a duty to provide an Internet experience "as stress-free as possible." He added, "The message is clear: Businesses need to provide simple and easy-to-navigate layouts, whilst focusing on speed and uptime."

    Hmm, a web hosting company paid for this study. I don't have any less suspicion about the validity of its conclusion than I have about the Micro

    • I don't have any less suspicion about the validity of its conclusion than I have about the Microsoft-funded "Windows has a lower total cost of ownership than Linux" studies


      They also stated everyone suffers at one time or another. Bad web pages are part of the internet. I realise that. I typicaly open a dozen tabs at once. I don't wait for pages. It's like sitting in a traffic jam. Surfing the web is more like channel surfing. If one channel is plugged up with commercials, you move on and check it lat
  • The article mentions google as the prime example of good web design. How long will it take them
    to fix that ugly, unresponsive, buggy UI of YouTube? Don't get me wrong, its basic functionality works just fine
    but once you start arranging videos in playlists, favorites etc, nothing seems to work in a predictable way.
    Your playlist selections appear not to have been saved and then songs appear in it out of the blue in the future.
    There is really no synchronization between a user's settings and what eventually mak
    • You need to go back to
      your account and select options from there.


      I don't have an account. Since the account settings appear to be broken, I won't bother getting an account.
  • by Infonaut (96956) <infonaut@gmail.com> on Wednesday December 20, 2006 @03:36AM (#17309942) Homepage Journal

    Whoa. That's some advanced sheot!

    It's hard-core science, too. Look at the scientifical results:

    The report stated, "Some changes in muscle tension were quite dramatic While this was happening, the participants faces also tensed visibly, with the teeth clenched together and the muscles around the mouth becoming taught. These are physically uncomfortable situations that reduce concentration and increase feelings of anger."

    I'm surprised that nobody [useit.com] has ever [websiteoptimization.com] done anything [sensible.com] like this before!

  • by nick_davison (217681) on Wednesday December 20, 2006 @03:44AM (#17309976)
    ...commissioned by Rackspace Managed Hosting...

    And from the article, "What's the root cause of Mouse Rage Syndrome? It's primarily caused by badly ... hosted Web sites". "And, of course, the killer cause: site unavailability.", "Unfortunately, many Web sites and their servers cannot deliver this."

    Weirdest thing, a study bought (sorry, "paid for") by a managed hosting company found that poorly hosted sites are a bad thing.

    Whatever's next? Will a Microsoft funded study find that Windows has a lower total cost of ownership than Linux? A UK music industry funded study will find that most people support an extension of copyright terms? A Lybian court will find Bulgarian nurses guilty of infecting children with a strain of HIV that's been around since before the nurses entered the country and that it's absolutely nothing to do with pre-existing poor hygene conditions at the Lybian hospital? Those that want funding under the Bush administration will find Climate Change isn't real? Why on earth aren't hundreds of scientists speaking out and decrying such blatantly biased research?

    Crazy.
    • by jandersen (462034)
      Why on earth aren't hundreds of scientists speaking out and decrying such blatantly biased research?

      Because in this case it is a complete non-issue. Mouse-rage? Who bloody cares? As for the other things - they are constantly being refuted and decried, as far as I know.

      BTW: It's Libya, not Lybia.
  • Hazzardous to health (Score:3, Interesting)

    by edwardpickman (965122) on Wednesday December 20, 2006 @04:08AM (#17310062)
    I'm waiting for some one to have an epileptic fit from all the flashing banners on some sites.
  • But I dread the government's intervention even more. Having dealt with smoking, they are already after trans-fats. Web-sites can't be far down the list.
  • #1 offender: (Score:5, Insightful)

    by lidocaineus (661282) on Wednesday December 20, 2006 @04:27AM (#17310150)
    Amazon.com

    Decent selection (on certain things) and prices that are worth considering (especially when on sale). But...

    1) Why does the search suck? Why can I not easily differentiate between different versions of the same product? The worst is when you do this with books. Sometimes you'll get screens of the seemingly same item, and the differences are slight, such as publication edition, extras included, hardback, or paperback... but NONE OF THAT SHOWS UP. You have to click on each result and dig down HARD to find the difference.

    2) Why is it once I enter one of the sections (such as books) by selecting the drop down menu in the search area (books) and entering a query, I can no longer search the music section the same way? Suddenly the search drop down menu changes to book subsections and a generic, whole sitewide 'amazon.com' search. I can either take my chances with the site wide search, or click on the home page button and do the search again with the correct section selected.

    2) Why is there SO MUCH CRAP all over the place?

    I tend to avoid amazon simply because of interface aggravation, especially when I can help out a local seller. It's a testimony to the crappiness of amazon that the balance of getting in a car/taking public trans and visiting my (albeit awesome) local booksellers beats out rolling out of bed, strugglign to find what I need at their online store, and wrestling with the checkout clicks...

    Btw, I do like the minimal amazon search that is available, but it doesn't alleviate any of the above since you still have to hit the site after the results are obtained.
    • 2) Why is there SO MUCH CRAP all over the place?

      Indeed, Amazon is one of the most cluttered sites still around.
      I redesigned it on a local copy and it seemed to me that about 75% of the items on the pages could be removed without any ordinary user noticing the loss - except of course that it would be much easier to read and navigate.

      I've started to avoid going there sometimes because of the general mess, even though they still have good reviews.
      • by Sigma 7 (266129)
        Indeed, Amazon is one of the most cluttered sites still around.
        I redesigned it on a local copy and it seemed to me that about 75% of the items on the pages could be removed without any ordinary user noticing the loss - except of course that it would be much easier to read and navigate.


        That would probably violate some patents, in the same way that you can violate Amazon's one-click-shopping patent.
    • Re:#1 offender: (Score:5, Insightful)

      by pla (258480) on Wednesday December 20, 2006 @08:51AM (#17311238) Journal
      Why does the search suck?

      You left off the single most glaring problem with Amazon's search...

      Why do they not have a great big checkbox to only show "real" Amazon products (ie, exclude all their BS "marketplace" partners, who almost without fail advertise great prices but then shipping costs higher than the actual products, thus making "sort by lowest price" useless)?

      I can live with having to read product details before I buy. But having to get to the LAST step of checking out before I can see that a $10 item will cost me $15 in shipping (real example!) just drives me up a frickin' wall.
    • Re: (Score:2, Insightful)

      by sasdrtx (914842)
      Amazon still gets 50% of my disposable income, but I agree that it's sometimes maddening. Browsing by category in Electronics or Computer is a disaster. Hundreds of miscategorized items, hundreds of items that haven't been available for years. And of course, much of what you want to see has been miscategorized as well, so you don't see it.
    • Apparently my mouse rage caused me to bullet point in the order of 1, 2, 2. :P
  • I read the comments in search of "you ain't seen nothing yet" examples, but nadda. Come on, can't we do better (= worse) than the original article? So much for the collective wisdom of /.
    • Re: (Score:2, Insightful)

      by oojah (113006)
      Do a search for CSS Anarchist and you'll find some nice tips.

      Cheers,

      Roger
  • by retro128 (318602)
    Why does my blood pressure rise when I go to MySpace? Is it the inane musings of the attention whores, the crappy music, or the terrible, terrible web pages?

    Well I guess the bottom line is that if I ever want a primo aneuysm I know where to go.
  • How long before the first class action suit in the U.S. over bad Web site design?

    The next time Forbes.com prints an article that is really compelling and yet is horribly handicapped by forcing the user to learn information by a slideshow interface that just plain sucks.

    Even when you can operate the slideshow at your own speed, the slideshow completely refreshes the window you're looking at (I presume it's so that an article with a list can show off much more advertising than if the list were presented norma
  • by loudmax (243935) on Wednesday December 20, 2006 @05:44AM (#17310420) Homepage
    The worst offenders are internal corporate sites built on expensive proprietary technology that offers a lot of heavy framework so business analysts can design byzantine workflows. While the client user interface may be theoretically "web-based" it isn't regular old HTML. It has to be client-side java, or at the very least, lots and lots of javascript, so it feels like client-side java. All this is for filling out forms and navigation, mind you, we're not talking fancy graphics or AJAX or anything. Naturally, these sites are IE-only, and very particular about which version of IE at that.

    This kind of site couldn't survive for long outside a corporate firewall. Too slow, bloated, difficult to navigate, unsecure, and downright ugly. But when your paycheck depends on using a mandated interface to fill out a trouble ticket, timesheet, or expense report, you just click and bear it.

    Oh yeah, in my job I support a site like this. The back end isn't any better.
  • Was talking to one of remote offices in Continental Europe last week, and the boss was complaining his docking station for his laptop didn't work..

    turned out his keyboard was broke due to him smashing it on desk. Apparently two of the 3 people in that office are also on their third mouse in a year!

    nothing to do with Websites, just M$-Windoze giving hassle - mind you they had problems with their Macs previously as well...

     
  • Some people have no roof over their heads
    Some people can't feed their kids
    Some people are looking at dead farms in the desert wondering what to do next
    Some people have cancer
    Some people have reasons to get angry
    Looking at a badly designed website isn't one of them. If this makes you angry you really need to ask yourself WTF is wrong with yourself?
    • by vadim_t (324782)
      Oh, come on. Not this nonsense again.

      While I do agree that the article itself is crap, so is your argument. Are you seriously saying that if after you spend half an hour carefully filling a huge form and submit it, it sits there for 5 minutes, then times out, and clears itself when you use the back button, you'll just shrug and say "Oh well, not a big deal. People in Africa have it much worse"?

      People have priorities. Obviously people dying of hunger don't give a damn about websites, but most people in moder
      • Oh people are quite entitled to get a bit miffed, angry even but 'rage'? I was objecting (clearly, ineffectively) to the over use of the word 'rage' - road rage, air rage, web rage etc. Anything that annoys or causes people to over-react suddenly becomes a syndrome of some sort with a fashionable name. All too often that is then used as an excuse by people who seem incapable of excercising self-control. Get drunk on a plan, whack the stewardess then blame it on air-rage. Oh, that's OK then, I just thought i
  • I've been feeling sleepy since I started reading Slashdot...
  • The study was commissioned by a hosting company who I won't bother naming, who will no doubt be all too pleased to explain how their servers can avoid such buzzword enriched ailments.

    Maybe the season is affecting our editors skeptical filters.

  • I look forward to the day people start suing the numerous idiots that use Flash in their index page as the sole menu interface to content on their site.
  • by unixfan (571579) on Wednesday December 20, 2006 @09:28AM (#17311470) Homepage
    This is one of the dumbest things I've heard in a long time!

    It has NOTHING to do with the websites, the Internet or anything else.

    Take a guy who's inept at something, anything. Let's say fishing. He does not know how to attach the hook, that a bait can help or which bait is appropriate at the type of fish. He gets the idea to go fishing to impress his new girlfriend or whatever. He tells her he's going to bring home some nice fish.

    Now let him at it for long enough time and after enough frustration you may notice a quickening of the heart, profuse sweating, and furious tossing around and bashing the equipment. In extreme cases, the ailment can be identified by loud screaming.

    Does that mean we have a new "fishing syndrome"?

    No, all it means is that the guy is overwhelmed, frustrated or whatever. Nothing a good rest, or a walk cannot fix. Maybe some food and a rest is really what he needs. Then someone showing him how to fish.

    Maybe you are at work and you told your tough boss that You're The Man for the job, but you find there's something you don't understand and cannot get it right. As the deadline approaches and you're still fighting to get it done you may notice a quickening of the heart, profuse sweating, and furious tossing around and bashing the equipment. In extreme cases, the ailment can be identified by loud screaming.

    These "syndromes" are nothing but another attempt to make you think you suffer from a syndrome of sorts, but fortunately it's nothing we can't fix with the right psychotropic drug treatment. Unfortunately a lot of people have bought into that pseudo science. Which mostly lines someones pockets.

    Did you know that during the world war in Britain not a single case of insanity was reported? But somehow here we all suffer from something unheard of 50 years ago. And Somehow it can all be treated with some drug!?

    Actually the content of handbook used for billing treatments is voted in. They don't scientifically discover some ailment but vote it in by popular vote. Yeah Mouse Rage Syndrome my foot!
  • I went to Home Depot's website 2 days ago and the whole thing was down because and I quote "high volumes because of the holiday season". I don't know whether that's really funny or really sad.


    But in a more insidious vein, the #1 website killer to me is registration. I am sick of registration. I am dropping real products because of their website's registration. I am cancelling sales in process because of last second registration requirements. I have stopped magazine and newspaper subscriptions because of reg
  • How long before the first class action suit in the U.S. over bad Web site design?

    It was filed 10 minutes ago. By the same moron who can't hold on to his Wii controller.
  • I've never experienced behavior like that in myself due to a web site, but I've found myself flailing at the computer like an offended monkey when Flash starts doing its usual tricks of responding sluggishly to the mouse, starting to ignore keyboard shortcuts at random, and of course crashing and losing data. Sometimes I can just sigh, shrug, and move on, but other times I'm stressed out, under a deadline, and frustrated...
  • How long before the first class action suit in the U.S. over bad Web site design?

    The sooner the better for all of us. It is sad but true that unless it costs a company money, they won't do anything about it. Many engineering mistakes lead to suits which caused changes in practices. It will probably have to be the same in software.

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